mgbirish: Address the above, multi-accounts and cheats,
This has never been a public subject for the company and the mods, and I guess it never will.
I'd like to know more, too, but I understand it: Some of this better stays a business secret, and they'd never have a chance to give answers satisfactory to ev1. Imagine the uproar of opinions etc. to follow, might become a sh!t storm hitting them mods right in the face.
The best they can do for forum peace is NOT to involve into it.
And, of course, it matches the nature of that Hold-Your-Tongue tribe from Bay Area ;)