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Sat, Jan 10 2015 7:44 PM (13 replies)
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  • WGTdbloshoe
    2,840 Posts
    Thu, Jan 8 2015 1:38 PM

    We have been slowly seeing reports that they are no longer having the issues with redeeming views.  So if you are still seeing problems you will need to contact them directly.  Thanks everyone.

     

    - WGTdbloshoe

  • alcaucin
    9,041 Posts
    Thu, Jan 8 2015 1:53 PM

    WGTdbloshoe:

    We have been slowly seeing reports that they are no longer having the issues with redeeming views.  So if you are still seeing problems you will need to contact them directly.  Thanks everyone.

     

    - WGTdbloshoe

    Think you missed a trick shoe ?

    Shudda said.....

    "After all the reports of Livegamer not working / our members not being able to redeem views, we WGT have been in talks with our partners and I'm glad to say, as many of you have now seen, that the issue has been resolved.

    We apologize for any inconvenience over the Holiday period"

     

  • Jensanton
    2 Posts
    Thu, Jan 8 2015 1:57 PM

    I have contacted them - but no answer - so obviously there is nothing to do to solve the problem. Too bad

    Jensanton

  • alcaucin
    9,041 Posts
    Thu, Jan 8 2015 2:00 PM

    WGTdbloshoe:

    We have been slowly seeing reports that they are no longer having the issues with redeeming views.  So if you are still seeing problems you will need to contact them directly.  Thanks everyone.

     

    - WGTdbloshoe

    NOT.. ( to paraphrase ) ^^^

    "Hey looks like that free credit thingy is working again, well blow me down, how the f*ck did that happen ?

    If you still have probs then we will do absolutely nothing and wait for Livegamer to sort it..without any imput from our end.

    Don't bother us, Bother them !!"

    Andy :-))

     

  • Jensanton
    2 Posts
    Thu, Jan 8 2015 2:05 PM

    ok sorry was too fast - seems to work again - even they never answered my mail

    Jensanton

  • Priesum
    2,009 Posts
    Thu, Jan 8 2015 2:21 PM

    Still doesn't work from Spain...

    Kelly

  • alcaucin
    9,041 Posts
    Thu, Jan 8 2015 2:27 PM

    Priesum:
    Still doesn't work from Spain...

    Just had a look and had 87 unredeemed from somewhere ?

    Anyway, cashed some in for 35c.

    Worked fine.

    Andy (Spain)

  • TopShelf2010
    10,935 Posts
    Thu, Jan 8 2015 4:40 PM

    .

  • 1enigma1
    486 Posts
    Thu, Jan 8 2015 5:14 PM

    all good on my end now, had 122 views redeemed  a 100 & gonna wait till i see the            " 5 views tab" till i try again..         ;-)

  • alcaucin
    9,041 Posts
    Thu, Jan 8 2015 5:48 PM

    TopShelf2010:
    Hey Shoe, any chance of seeing an Official Statement from Live Gamer?

    Bother them ;-)

    TopShelf2010:
    A simple WTF Happened would suffice.

    As the Forum is dominated by the now 'fixed' redeem issue, that seems a reasonable request, however................it's WGT :-)

    Amazed me the amount of members who we regulars rarely see, find their way to the Forum when needed, so...

    Maybe WGT should ( in all seriousness ) be more proactive in dealing with the 'partners' Livegamer etc etc that they take $$ from and when things go wrong, not pass the buck ?

    Seems like many members want or need this service and won't solely rely on it for paying to play.

    Look after the left hand WGT...

    ...and the right hand will click on BUY much more smoothly ?

    Andy ( business head on )  :-)

     

     

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