This may or may not help, I'm afraid. The elder error is still around, solving not in one day but only at the next level.
Anyway, it wasn't too client friendly to comment the prospective of a month-long fault situation with a smiley, omitting the possible better solutions.
"Your brakes aren't working? Our callback repair service will need a few months, but it may solve for you at the next tree! *grins*"