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Are you having issues with SupersonicAds??

Tue, Feb 24 2015 12:15 PM (13 replies)
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  • jayw4862
    3,364 Posts
    Tue, Feb 24 2015 2:29 AM

    SupersonicCS:

    Dear silkyuk9,

    Thank you for your input & we apologize for the delay and inconvenience. However, it seems that the matter is now resolved so if you have any additional matter you need assistance with please contact us via email.

    Thank you. 

     

    Ummm. Are you for real? If so, why can't we just use you as the Supersonic/WGT liaison? 

  • silkyuk9
    429 Posts
    Tue, Feb 24 2015 11:37 AM

    how long did it take? how many screenshots did i have to show you? How many emails went back and forth? Who did the work at the end by asking customer services to email you??

     

     

  • fatdan
    3,379 Posts
    Tue, Feb 24 2015 12:12 PM

    SupersonicCS:

     

    Thank you for your input & we apologize for the delay and inconvenience. However, it seems that the matter is now resolved so if you have any additional matter you need assistance with please contact us via email.

    Thank you. 

     

    Really!!!! The only thing associated with Supersonic that pays is the videos, most of the time anyway...

    I don't even look at your offers anymore because they NEVER pay, NEVER!!!!

    I tried CS a long time ago twice to no avail on valid complaints and decided it was easier to ignore your offers and only do the videos!!!!

    I alone would not be a big deal but multiply "my" experience by 1,000's if not 10's of 1,000's and tell me this, is it more profitable not to pay, or pay and not lose customers?

    Silkyuk is right, your CS is terrible, obnoxious, and goes above and beyond to make us go away rather than resolve issues, if you didn't know that you do now!

    I must admit that the offers on Peanut Labs seldom pay either, surveys don't pay occasionally, but a simple complaint usually gets you paid in a couple of days 95% of the time....not weeks, days!

     

    edit: let me ad this, I posted about getting ripped off by Supersonic long ago and got a message from "shoe" a day or so later asking if it was alright to give Supersonic my email and try to resolve that issue we had, and I refused as that would have been the 3rd experience for me, and I didn't want the headaches I had twice before with them...however it does show they actively monitor these forums...

     

  • alcaucin
    9,041 Posts
    Tue, Feb 24 2015 12:15 PM

    alosso:
    Would WGT please confirm that this is an official account of the named company?

    Think many would like to hear a Yay o Nay   WGT !

    If Yay, then......

    Let the games begin, will blitz all the other threads in vitriol alone..

    Remember this company vividly...near gave up on WGT ( June 2012 ) as I presumed then that they were one and the same.

    2 1/2 years late but never had the chance to  say..

    " Supersonic..a fookin disgrace you were..shoddy in the extreme  "

    Andy ( Hasta Nunca )

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