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Blue screen of death

• ebankit 150 Posts

  Sun, Mar 1 2015 5:06 PM

  WGT-your last update has resulted in the games that go to extra holes all receiving the blue screen of death-have had 4 match games that were tied and went to extra holes and the blue screen shows up for both players...and doing a reload keeps coming back to the blue screen-enough times though and the game shows(finally) that one of the players has now forfeited because of disconnects...fix this!!!

  Eric Bankit

• WGTadmin 1,166 Posts

  Mon, Mar 2 2015 11:08 AM

  ebankit:

  WGT-your last update has resulted in the games that go to extra holes all receiving the blue screen of death-have had 4 match games that were tied and went to extra holes and the blue screen shows up for both players...and doing a reload keeps coming back to the blue screen-enough times though and the game shows(finally) that one of the players has now forfeited because of disconnects...fix this!!!

  Eric Bankit

  We are aware of this issue and currently working on a solution. We greatly apologize for the inconvenience and thank you very much for your patience. If there were credits at stake please contact us at the link below.

  http://www.wgt.com/help-request.aspx

• victorharbor 112 Posts

  Mon, Mar 2 2015 1:53 PM

  Three times in three days I've got the Blue Screen of Death when MP goes into extra holes.

  Like many others the patience is wearing thin..please fix this

• WGTadmin 1,166 Posts

  Tue, Mar 3 2015 10:06 PM

  victorharbor:

  Three times in three days I've got the Blue Screen of Death when MP goes into extra holes.

  Like many others the patience is wearing thin..please fix this

  You should find that this issue is resolved now. Just make sure that you close and then open the browser. Again, we apologize for the troubles and appreciated your patience.

• WillyBigg 2,135 Posts

  Wed, Jun 10 2015 7:35 AM

  NO, wgt should find the problemS & fix them. Nothing is fixed & keeps getting worse everyday. Resolved my A$$.

• MooMooFace 1 Posts

  Wed, Jun 10 2015 11:10 AM

  the "blue screen of death"? i have been trying to load Tournament # 155517 for the last few hours, and as soon as the video ad finishes, a solid blue screen is all that i see. i am in the middle of the round, so i am unable to play out another hole or do anything, really, unless i forfeit. which isn't a fun option. i have right-click reported this, also.