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It's getting critical WGT

Mon, Mar 23 2015 3:06 PM (20 replies)
  • Fencer100
    2,064 Posts
    Sun, Mar 22 2015 12:35 AM

    WGT had better get their act together really quickly now with this invite issue. I usually come in here in the mornings, a little bit in the afternoons and the evenings, it used to be that I could find 25 to 30 of my friends and CC members in here. But now there are maybe just 10 or 12 on in the evenings and that is solely due to not having the facility to easily invite friends to play in A/S or any other form of game.

    Our CC is fairly new and members are just being coming in and playing for daily points and playing a very few rounds and leaving.  

    An increasing number of WGT players are looking at and playing on other golf games such as Links and Perfect Parallel. We freely admit that these are not as good in many ways as WGT, but at least you can invite and play with your friends, so I can hardly blame people for doing that. 

    I had a response from WGT Customer Services last night which hardly fills me with confidence regarding them resolving this issue:

    Support (WGT)

    Mar 20, 13:13

    Hello,

    Thank you for contacting us at WGT. We are aware of the Invite issue. It is more difficult to correct an issue that is server related however we believe that a resolution is coming to our players within the next week or two. We do not have an the exact time frame on when this correction will be made.

    Regards,
    WGT Member Services

    Not exactly brimming with confidence that is it !! All I do know is they had better get a move on or else a large number of people will find their entertainment elsewhere
  • oneeyedjohn
    9,581 Posts
    Sun, Mar 22 2015 1:18 AM

    What concerns me is that they were aware on December 14th last year.

  • phiber
    2,795 Posts
    Sun, Mar 22 2015 6:05 AM

    They have done something because last night, for the first time in a very long time, I sent 3 invitations and got all 3 friends into a game which hasn't happened in a long, long time.

    The other game issues....they still completely suck and according to a response from one Mod...they have done all they intend to do to correct that issue.  It reminds me of a response I got from CS on a ticket I sent in some time back in which I had stated that they had changed something in the game.  Their response was "If we change anything we either post it in the forum or send an email to our players."  I shared that with quite a few members of our CC and to this day it is still just one of the many jokes we share when we experience issues with the game.  Sadly, WGT, for whatever reason, has taken what used to be and could have been one of the best games ever created for web play and turned it into a complete joke completely overshadowed by the biggest joke of all, WGT Customer Support.

    All of that could have been completely avoided with a little honesty from WGT and by being more customer centric. 

  • MichaelStroke
    2,066 Posts
    Sun, Mar 22 2015 6:55 AM

    I have had zero issues with both sending and receiving invites recently.  Same with almost everyone I know.

    Probably an issue on your end.

  • Fencer100
    2,064 Posts
    Sun, Mar 22 2015 7:25 AM

    Not an issue my end, everyone I have spoken to is having trouble. My computer is just fine

  • phiber
    2,795 Posts
    Sun, Mar 22 2015 7:35 AM

    Fencer100:

    Not an issue my end, everyone I have spoken to is having trouble. My computer is just fine

     

    Everything got all fixed in the past 6 hours?

    United Kingdom
    897 Posts
    03-22-2015 12:41 AM

    This is what I got from Customer Services, happy days may return sometime !

     

    Support (WGT)

    Mar 20, 13:13

    Hello,

    Thank you for contacting us at WGT. We are aware of the Invite issue. It is more difficult to correct an issue that is server related however we believe that a resolution is coming to our players within the next week or two. We do not have an the exact time frame on when this correction will be made.

    Regards,
    WGT Member Services

  • xxxhogheadxxx
    949 Posts
    Sun, Mar 22 2015 9:39 AM

    you guys are killing me with this constant complaining.

    start doing something about it.

    think about it... what is the nature of this company?  why do they exist?  what motivates them?

    after you come to your senses and answer these questions correctly, then you should know what it is you have to do.

  • chris2345
    528 Posts
    Sun, Mar 22 2015 12:48 PM

    xxxhogheadxxx:

    you guys are killing me with this constant complaining.

    start doing something about it.

    think about it... what is the nature of this company?  why do they exist?  what motivates them?

    after you come to your senses and answer these questions correctly, then you should know what it is you have to do.

    He speaks alot of  sense.  Guess y'all  thinking about  it, hence  why  everyones  gone quite.

  • Lute345
    2,483 Posts
    Sun, Mar 22 2015 12:58 PM

    So Hog Head, what are you suggesting? Please share your thoughts with us. Enquiring minds what to know!!

  • ZioMio
    4,680 Posts
    Sun, Mar 22 2015 1:18 PM

     

    xxxhogheadxxx:
    what is the nature of this company?  why do they exist?  what motivates them?

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