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No cameras or distance markers in my game

rated by 0 users
Tue, Apr 28 2015 12:26 PM (1 replies)
  • HManGolfer
    1 Posts
    Mon, Apr 27 2015 8:31 PM

    I suddenly have no cameras, nor distance markers on any games... or perhaps just online games.

     

    Please advise.

     

    Thank you,

     

    Harry

     

  • WGTShamWow
    924 Posts
    Tue, Apr 28 2015 12:26 PM

    HManGolfer:

    I suddenly have no cameras, nor distance markers on any games... or perhaps just online games.

     

    Please advise.

     

    Thank you,

     

    Harry

     

    Hi Harry,

    Our golf game is played in your Web Browser in a separate window running on Adobe Flash. Therefore, if you're having trouble seeing or playing the game, then it's most likely an issue with your Browser or Flash, so it's best to clear your Browser Cache and Flash Cache.

     

    To clear your Browser Cache...

    1. It depends which Web Browser you have:

    Chrome - click on the Wrench icon in the upper-right corner of the browser window, select Options-Under The Hood and Clear Browsing Data

    Firefox - click on Tools in the menu and then options, click on Privacy and select the Clear All Current History option

    Internet Explorer - click on Tools and then Internet Options, check the Delete Browsing History on Exit option, click OK on the bottom of the screen

    Safari - click on the Gear icon in the upper right corner of the browser window, then select Preferences, select Privacy, then click on Remove all Website data

    2. Restart your Web Browser

    3. Note, WGT recommends using the Chrome browser from Google for the fastest game performance and automatically updated browser plug-ins

    To clear your Flash Cache...

    1. Visit Macromedia Adobe at: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

    2. In the Global Storage Settings Panel, change the Global Storage Settings to 100K or higher, and select the "Allow Third-Party Flash Content..." and "Store Common Flash Components..." options

    3. In the Website Privacy Settings Panel, click Delete All Sites to clear the Flash Cache

    All the Best,
    WGTShamWow

     

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