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Bugs or credits

• eileandonnan 79 Posts

  Fri, Jun 26 2015 4:38 AM

  Hi, and bugs, bugs, bugs again... When can I play a really good game? Clubs, sometimes, hit same distances full bs or not.... can't back to "PLAY NOW", always flashing, can't earn credits on carrousel.... and more and more... So no more money, i quit at the end of my credits. It's a great game, i 'm playing since 2011 and it's worse and worse.... What a shame to quit but i have to do cause can't play normally...

  Sorry guys

• WGTShamWow 924 Posts

  Fri, Jun 26 2015 11:21 AM

  eileandonnan:

  Hi, and bugs, bugs, bugs again... When can I play a really good game? Clubs, sometimes, hit same distances full bs or not.... can't back to "PLAY NOW", always flashing, can't earn credits on carrousel.... and more and more... So no more money, i quit at the end of my credits. It's a great game, i 'm playing since 2011 and it's worse and worse.... What a shame to quit but i have to do cause can't play normally...

  Sorry guys

  Hi eileandonnan,

  Sorry to hear you are having a few issues with the game, let me see if I can help clear a few things up for you. Without a replay saved of the club distance issue its hard to diagnose but aside from the distance, make sure you are factoring in elevation change and wind direction/speed. If you have a 10 mph wind from behind and a elevation drop, it will add distance to how far the ball goes, so less of a back swing will show a similar distance. 

  There is an issue with the play now button flashing if you have multiple tabs/windows of the WGT page open. Keep it to one instance of our page up and you shouldn't have this issue. Its something our Q/A team is aware of and working on a fix for, hope to have the fix released soon. 

  The free credit videos are run by a 3rd party service. Usually when there aren't any videos available to view in your area, you will get message saying something along the lines of please try again later. Another reason a video may not work is that the 3rd party has reached their view limit for that video. Unfortunately we do not have much control of when new content is available but the videos typically change around every week or so. 

  Hope this helps clear things up a little.

  All the Best,
  WGTShamWow 

• Geoffh2 78 Posts

  Mon, Jun 29 2015 4:18 PM

  also when i click a CC invite i get logged out and invite is still there when i log back in

• TigerLortie 506 Posts

  Wed, Jul 1 2015 4:55 PM

  Hello WGT!

  I have received a complaint from one our club members, PJsowner, who says that his golf experience has become rather difficult because of a Play Now frame becoming animated (flashing is the word he used) which is disturbing him from his game.

  He says that  "Play Now, Sign Up Now, Logout Confirmation, You Have a Game In Progress, Return To Game, Invite Friends are some of what its showing.  I cannot find where I have any games in progress.  Just flashes these over and over."

  As I was researching on the WGT Forum, I got a taste of what he described above. Admittedly, it is the first time it occurs to me, but I can empathize with him.

  Is there an easy fix to this rather peculiar phenomenon?

  George Lortie

  Director of Information - Au Revoir Gopher CC