Forums

attn wgt: Pro Shop error

• VanHalenLover 1,422 Posts

  Sun, Dec 26 2010 12:17 PM

  I purchased 10 packs of G13-S (lime) balls as a gift earlier today, and it should have been 10.40 - I was only charged 9.90 for them. Not sure if it was some kind of holiday special, or if the pricing algorithm in the pro shop is incorrect for these particular balls.  It appears as though the correct balls got sent (I thought maybe the white ones got processed by accident, but it looks like the lime ones went through)

  Lemme know if you need any more info, or need to adjust my balance for the other 50 cents.

• VanHalenLover 1,422 Posts

  Mon, Dec 27 2010 9:26 PM

  Update:

  I have verified today that the correct balls and correct color were delivered with this gift. I was then charged 50 cents less than what I should have. Can someone from wgt please tell me if this is an error in the pro shop, or if there was some holiday discount that I missed or something? 

  If this was an error, please feel free to take the 50 cents from my balance - just thought I'd let someone know in case the programming was fubar'd for these balls.

   

• VanHalenLover 1,422 Posts

  Thu, Dec 30 2010 10:53 PM

  Hello ????? anyone out there?

• WGTicon 12,511 Posts

  Fri, Dec 31 2010 1:10 PM

  Hi

  I will check into it

  -wgticon

• jeffdos924 1,085 Posts

  Fri, Dec 31 2010 3:06 PM

   Kudos to VHL ....nice to see that kind of stuff.... I do the same IRL when I know that I was under charged.

  Maybe WGT has a new cashier :)

• VanHalenLover 1,422 Posts

  Fri, Dec 31 2010 4:35 PM

  Thanks Icon - I'm in no particular hurry, just want to make sure the message is getting where it needs to. 

  In hindsight, I might have gotten a quicker response and prevented a black-friday-like rush on these balls by E-mailing and not posting it here. Then again, maybe the nickle discount and the free advertising here has increased sales. Is this commission based at all, lol? If so, feel free to adjust my debit card accordingly!

  Have a great new years, and stay safe.

• VanHalenLover 1,422 Posts

  Wed, Jan 12 2011 8:32 PM

  WGTicon:

  Hi

  I will check into it

  -wgticon

  Hi Icon, any word on this yet?

   

• WGTicon 12,511 Posts

  Thu, Jan 13 2011 9:27 AM

  Hi,

  I checked and seems you were charged correctly. I think it's some kind of one-time communication glitch.

  -wgticon

• VanHalenLover 1,422 Posts

  Thu, Jan 13 2011 2:37 PM

  I'm confused, these are listed at 1.04/sleeve and I was only charged .99.

  Here is the listed price:

  

  and here is the incorrect charge:

  

   

• WGTicon 12,511 Posts

  Thu, Jan 13 2011 3:08 PM

  I double checked this for you and it was already fixed. So, nothing to do on our end. If you did get balls at a discount, then enjoy :)

  -wgticon