The OP, Wanye, is a director in our club, i am the owner, emails luckily have always worked for me, but do not for any of our directors.
Adding a new feature that doesn't work, priceless.
Jim, you need to send a message to customer support, they will put you on a waiting list, then sometime get to it. Really, I'm not kidding lol. Read this from Courteney from TPC.