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lost new balls

• lee22sharon 1,419 Posts

  Tue, Jul 14 2015 1:36 PM

  purchased sleeve nike balls, @ 4.50, cannot find on my inventory.  My Nickle.

   

• lee22sharon 1,419 Posts

  Tue, Jul 14 2015 2:44 PM

  purchased 2nd sleeve, they made it into my bag.  1st sleeve still missing.

  my nickle.

   

• spaceghost88 1,624 Posts

  Tue, Jul 14 2015 3:14 PM

  this is the link where you report issue with equip probs or lost balls ect...

   

  Customer Support.

  

• lee22sharon 1,419 Posts

  Tue, Jul 14 2015 9:32 PM

       Thank you for that information.  Sent them a message.  Hopefully it will be taken care of.

  My Nickle.

   

• jayw4862 3,364 Posts

  Tue, Jul 14 2015 11:23 PM

  Just a note. Not sure it applies to your situation, but I was playing with a friend yesterday, and he had 2 sleeves disappear, too. Not in inventory, either. He cleared the cookies, cache and flash cache and they were back.

  Odd thing was, they disappeared while on the 1st tee, lol.

   

• 11BC2 555 Posts

  Wed, Jul 15 2015 2:25 AM

  This is an ongoing error.  I made a previous post which mentioned this but WGT never got back to me.  I had to play my final single play round of last months Virtual Pinehurst Championship with Starter balls because my 12+ Callaways disappeared on the 1st tee.

  The bright side, the balls eventually reappear, ablbeit you never know when.