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Error messgae - re: rental club

• Ginger2015 1 Posts

  Wed, Jul 22 2015 8:36 AM

  Keep getting this message when I try to play a game. Go to my Equipment area, but nothing happens - usually I'm given an option to 'cancel' any rented clubs. This is not appearing.

   

  Error

  Your rental club time period has expired and the clubs have been removed from your bag. Please go to your Equipment area to update your club selection.

• alosso 21,087 Posts

  Fri, Jul 24 2015 2:39 PM

  Make sure that you put your own equipment into all the slots.

  Repeat if necessary.

  Once more!

• WGTicon 12,511 Posts

  Sat, Jul 25 2015 11:58 AM

  hi

  if the error still happens, please email us at members@worldgolftour.com so we can look into it.

  -wgticon

• FRANCINECLUBS 1 Posts

  Wed, Mar 2 2016 1:57 PM

  I am getting the same message. I dont know how to get rid of it.. Could some give step, by step, so I can get rid of this message, so I can enjoy the game.. Thaks

  ps. I don't think I would eve use, free rental again..

• alosso 21,087 Posts

  Wed, Mar 2 2016 10:58 PM

  AFAIK, the problem is that the "Save" button is greyed out. Thus, you might want to play around a bit in your inventory, unloading or replacing other clubs from the bag, until the "Save" button is back. Save whatever you have, and then, attack the club missing.

  Would be nice to hear if this is successful for you.

   

  The OP is proof that this problem has been around for at least seven months
  without any hint to a fix. In fact, it hit me at L99 as well as L100.  Raises questions concerning the capacity, willingness and skills of any professionals involved...

• kerrysan 10 Posts

  Thu, Dec 7 2017 9:06 AM

  Yes...I get clubs alloted for say - two days...and an hour later - they are removed from my bag (usually during a game) so I don't get to use them..this has happened pretty much daily for about a week now.  Irritating - as well as the message saying I need to go to my equipment bag and restock whatever is missing.  Grrrrr!  Anyone know how to fix this?  It would be nice to actually use some of these clubs for a day or two.

• alosso 21,087 Posts

  Thu, Dec 7 2017 10:27 PM

  Free rentals on level-up are two hours only. The message should not appear during a game.

  Not your situation? Please describe in more detail.

  BTW: You may extend that period by leaving a ranked strokeplay game unfinished.

• Boneserr 7 Posts

  Thu, Dec 21 2017 11:09 PM

  And it just happened to me 2 years later it seems.

   Wow, not impressed at all!

• Boneserr 7 Posts

  Fri, Dec 22 2017 8:14 AM

  The same thing is happening to me.  Haven't played in some time and I come back to this. 

  As far as I can tell, all my clubs are my own. I don't even recall renting any clubs as I have not played in a few years.  It was working fine when I stopped then. I believe it says you need a bag to play although I have no idea why this is necessary, except to squeeze more money out of us.  So I spent the 5 bucks or whatever to get a bag, and still get the error.

  So I am out 5 bucks and looking at posts on here that say this has been happening for years here??  And still not fixed?

  My guess is that the only solution is to buy new clubs and equip them.  However I am not going to spend that money, when I have no guarantee it will work, nor should I have to.

  Looks like I won't be playing anytime soon.  

  Oh and keep sending those emails asking me to refer people to this game.  At least that part of it still works well.

• alosso 21,087 Posts

  Fri, Dec 22 2017 1:25 PM

  Your putter rental has been overdue for 260 days ;) Replace it with one of your own (but not the EZ SWING Schrott).

  You don't need a bag from the Pro Shop - it has not functionality and won't show in the mobile apps, should you decide to load it to the built-in "bag".

  There's a video on "How to equip clubs" in the FAQs =>