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Ball purchases and Withdrawal from comps

• jenwren 2,753 Posts

  Sun, Jul 26 2015 3:29 AM

  There is a problem with purchasing balls.  I have encountered this twice so far and sent a message to customer service with a copy of the purchase.   I am not sure if it is just the Nike balls but there is no message while in game to say that it is the last ball.  When you get the balls and you play one game with no loss of ball during game only to find that the balls have disappeared again.

  Another member of my CC is having the same problem but they are not Nike balls.

  A lot of the CC members are saying that they are going to do their round in a CC comp only to find that they have withdrawn even though there is still alot of time left to play.

  Anyway I just thought I would mention it.

  Jenwren

• WGTicon 12,511 Posts

  Sun, Jul 26 2015 9:22 AM

  hi

  if this happens again (and please ask others), please right click on the game window and submit a bug report. those go directly to our engineers, so they can try and finding the issue.

  -wgticon

• Jimbog1964 8,378 Posts

  Sun, Jul 26 2015 9:24 AM

  jenwren:

  A lot of the CC members are saying that they are going to do their round in a CC comp only to find that they have withdrawn even though there is still alot of time left to play.

  Just had the same from a member in my CC...........

  WGTicon:

  hi

  if this happens again (and please ask others), please right click on the game window and submit a bug report. those go directly to our engineers, so they can try and finding the issue.

  -wgticon

  How does that work if the game says you forfeited?

  Couple of weeks ago we all got the blue screen a couple of times on R4 of a v enjoyable first 3 rounds comp.  Now the game appears to be randomly choosing who it ejects from R4 by stating forfeited when they were looking forward to finalising a tight fun CC comp.................

  Please fix ASAP...Cheers