I see this hasn't been addressed yet. I can understand, it's only been a week. No real need to fix this issue just yet right? How hard can it be to back the stupid update out that screwed everything up in the first place? Apparently pretty hard, because it hasn't been done yet, even though I'm seeing post after post of the different problems it's caused.
Way to pay attention to your customer base and keep them happy. I'm sure you'll get lots of new players this way by ignoring problems the way your staff does.