I have complained to WGT 4 or 5 times about the lost balls,(when u can see them still sitting in rough), games crashing, game saying I have been removed from game, etc. Every one of their answers were the same. I do not have a good enough computer to handle the game apps.
The last response of that nature I was using the newest computer on the market. They changed the reason to my ISP is not strong enough.
Whatever answer they need to satisfy THEMSELVES