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THE NATIONS CUP

• jacko1972 927 Posts

  Wed, Nov 4 2015 4:54 AM

  Well good old WGT has once again screwed me over, was in the process of playing my round and after I finished the hole I clicked the continue button as usual only to get the good old "Unexpected error"  Message which I am sure many of you have had before. I then had to X out and refresh/reload WGT as one has to so as to be able to get back to the game screen.

   

  Once this refreshed there was no option to continue with my round and when going back to look if I was still in the tournament and to my shock it said i had WD.

  I emailed WGT and informed them and NO surprise, they dont give a SH&T and said there is nothing they can do.

  They cant even read a email properly, as i TOLD them i did NOT WD and it was their usual "unexpected error" that caused me to for some bizarre reason not be able to continue the tournament.

  Below is the email:

   

  
  Good afternoon,
  
  I would like to find out if there is any way I can play the week 45 single play again as it is part of me qualifying for the Nations cup tournament and a tournament in my country club.
  
  
  
  I was in the process of playing the week 45 round earlier and got to about the 4th or 5th hole and then when I clicked continue after the hole the game crashed and came up with "Unexpected error" across the wgt blank screen.
  
  As I have had this error before the only way to get off the screen is to X out and then reload the WGT game client. When I went to do this, WGT reloaded but there was no option to carry on with the tournament. When I went to the tournament page, it said that I had forfeited the tournament, which is definitely and honestly not the case.
  
  
  
  I hope you can assist me with regards to this, as my participation in the Nations Cup tournament is at real jeopardy if I am not able to play this round.
  
  
  
  Many thanks for your time and hope to hear from you soon
  
  
  
  John
  
  Their response:
  
  Support (WGT)
  
  Nov 3, 12:52 PM
  
  
  
  Thank you for contacting WGT Member Services,
  
  
  
  Unfortunately once you are withdrawn from a tournament, there is no way to allow you back in. What you could do to qualify for your CC's tournament is to create a tournament within your Club with the same settings and use that score. Of course, you would need to discuss this with the Club owner.
  
  
  
  Thank you for playing World Golf Tour.
  
  
  
  Regards,
  
  WGT Member Services
  

• AlbertoBQ 2,560 Posts

  Wed, Nov 4 2015 7:18 AM

  TitilloPM:

  Hi, guys, great work with the tournament.

  Please check Spain scores, I think when you removed the player, scores have changed for some other players.

  Greetings,

  Tito.

  Tgkomv:

  Dear Alberto,

  I noticed in the updated leaderboard that my first 2 rounds were put in falsely. Could you correct that please? Thanks for the good organization.

  Tgkomv - RoW

   

  Hi everyone... we're working 'round the clock to have this fixed ASAP... I will send an update once done.

  -abq-

• manfermef 426 Posts

  Wed, Nov 4 2015 7:45 AM

  Hi , the results for me are erroneous. If I remember correctly the result of 1st round was 33 and the2nd round was 32, the 3rd round of 28

  I am part of the team of Spain...Perhaps the problem to eliminate player of Argentina has caused errors in the scores.

  
  

• AlbertoBQ 2,560 Posts

  Wed, Nov 4 2015 11:46 AM

  Hello everyone!

  All issues in the Leaderboard file have now been fixed... sorry if this caused panic :-) and we'll make sure to keep it straight from now on.

  -abq-

• mantis0014 8,946 Posts

  Wed, Nov 4 2015 3:41 PM

  AlbertoBQ:

  Hello everyone!

  All issues in the Leaderboard file have now been fixed... sorry if this caused panic :-) and we'll make sure to keep it straight from now on.

  -abq-

  Keep the great work going as usual.  Good to see some friendly comments when there is a mistake

  -Roger

  PS     Any guesses on the next course,  after the last 3 setup by wgt, I wonder which one it will be   lol.    To tell ya the truth, I wouldn't mind seeing St.A or Beth.

• AlbertoBQ 2,560 Posts

  Wed, Nov 4 2015 4:14 PM

  jacko1972:

  Once this refreshed there was no option to continue with my round and when going back to look if I was still in the tournament and to my shock it said i had WD.

  Jacko, sorry this happened to you... unfortunately we also cannot do much to revert the damage.
  I see other people in the "qualification area" of your team with a 45 as DNF, so you might still be able to make it with a good score on the final round.

  Good luck!

  -abq- 

• AlbertoBQ 2,560 Posts

  Wed, Nov 4 2015 4:18 PM

  mantis0014:

  PS     Any guesses on the next course,  after the last 3 setup by wgt, I wonder which one it will be   lol.    To tell ya the truth, I wouldn't mind seeing St.A or Beth.

  Roger, thank you for your appreciation!

  I wouldn't be surprised if next course was Whistler or Cabo again lol, though if I had to guess I would say Oakmont or Olympic.

  -abq-

• mantis0014 8,946 Posts

  Wed, Nov 4 2015 4:46 PM

  AlbertoBQ:

  Cabo again lol

  Back9  be good    lol.

• AlbertoBQ 2,560 Posts

  Wed, Nov 4 2015 4:58 PM

  Actually... let's spice up this thread!!

  I will send a sleeve of choice balls to the player who will be able to guess what course and which 9 holes will be chosen by WGT for next week!

  Rules:
  1) only one guess per player
  2) your guess will be valid only if posted on this thread (no private messages or wall posts) 
  3) you need to declare both the course and if it will be Front or Back
  4) first come first serve ... if many guess right, I will only send the sleeve to the first who posted it.
  5) your guess will be accepted until Sunday evening, 11:30pm PST 

  Good luck!

  -abq-

• hakman123 2,119 Posts

  Wed, Nov 4 2015 5:09 PM

  I'll go in for Bethpage F9

   

   

  Lovely job with the tournament management as usual gents  :)

  Keep up the good work.

  The Hakman