A lucky fluke can happen sometimes. ;)
I go check the guy's stats first: If the player is constantly posting under 32 with starter gear, I'm ready to rise the BS flag!. It may be related to multiple accounts and is forbidden by WGT. You can email at members@wgt.com if it smells fishy and they'll investigate.
This subject has been posted dozens of time already... but I don't blame you! Funny how the same issues are posted over and over again: Cheaters, meter hiccups, quitters, balls lost in a little bit of weeds, perfect swing behaving weirdly, etc...
Some may see this as repetitive but I see it as a sign. Customer support should consider that.
Rob