landonlee:
I know what individual did this and had the same problem. Here is what happened to me as I described in a message to WGT: (I was refunded)
I made a request on September 6th, 2015 regarding the same matter as
today! I still have the email that you wrote and did everything you told
me. I have submitted a report by right clicking on the screen. I lost
1,600 credits this time again to my opponent. I am thinking this
is either a course problem or an individual cheating the system (I think it is a lag switch cheat tool); it was
the same problem after being 1 up through 1. Their screen was loading
and after waiting 2-3 minutes I had to disconnect and wait for them to
connect. I did this twice, then he disconnected (which should be their
3rd one because I waiting 3 minutes each time, but it didn't count as a disconnect) but I got the Error
Message and lost 1,600 credits.
I am not going to play this
individual again, that's 3,600 credits I have lost (the first 2,000
9/6/2015 was refunded back to me). I just find it suspicious and would
love an answer, the opponent is claiming it not to be my fault and has
already deleted my messages.
Now Yiannis1970 has had problems with the individual! I didn't name the person, but his name is on our profiles.
Exactly that my friend!!
Ok, let's take things from the start...
Challenge game (his game). Oakmond for 2000 credits. First hole, all well. He did a nice birdie and was 1 up. Timer at 30 seconds.
Second hole and here we go...he starts spinning for at least 5 minutes. No overstatement here, remember i have everything in screenshots. Not this one though, cause i wouldn't have guessed what was coming up. After 5 minutes of spinning, i decided to refresh. Thought it was some usual glitch provoked by wgt...no way sirs!!
As i came back, i got a blue screen (oh come on wgt!! THAT was your fault), so i had to refresh again. At this point i knew that a trird disconnection would be ''fatal'' for me so i crossed my fingers.
Still in the second hole i was waiting for him at least another 3-4 minutes and starting to wandering why he was keep spinning instead of being disconnected (after the usual 2-3 minutes). To make the long story short, i won the second hole and the game was AS.
Third hole:
After 7 minutes of spinning without disconnection (i have a screenshot showing 5 minutes in the clock) we play the hole and iam going 1 up.
Fourth hole:
Doing my drive...and waitin, waitin, waitin..
For how long? Make a guess...5 minutes? 10 minutes? 15?
Nope..
From 17.39 since 18.26!!! Almost an hour spinning without disconnection!!!
And the best is yet to come:
During the game and while waitin, as i understood his scam, i went to his profile and wrote some messages. Of course, he deleted everything..no problem here, it's his right.
As we were ''playing'', his light sign was red and showed busy. Now listen the ultimate joke:
He disconnected from the game at 18.10 and in our match he was keep spinning until 18.30!!!!
Time in which i disconnected for the third time and lost the match and my credits.
For all the above, i have collected 19 screenshots that prove everything i described. I 'll send the pics to wgt staff and hopefuly we will sort it out.