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So WGT, are you going to look after your customers or not

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Fri, Oct 16 2015 11:39 AM (13 replies)
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  • joewaters
    258 Posts
    Wed, Oct 14 2015 3:35 AM

    I just left my avatar at the top of his backswing on the 9th hole of a 9 hole CC tourney, looks frozen to me, so I took my bus out around the block and came back and sprayed the wheels.

    Came back to my avatar who is still at the top of his backswing, I guess this means I will have to close my browser, reload my browser and restart my game.

    My normal 30 minute pastime,and that is all I use WGT for. has now turned into a 60 minute nightmare.

    Is this what you expect your customers to put up with day after day.

    When if ever are you going to fix these game play problems ?

    Joe 

  • billcliff
    2,616 Posts
    Wed, Oct 14 2015 7:23 AM

    You have more chance of your avatar working than getting a response from wgt pal

  • hpurey
    11,505 Posts
    Wed, Oct 14 2015 7:39 AM

    joewaters:
    I guess this means I will have to close my browser, reload my browser and restart my game.

    You could just continue your game too.  

  • joewaters
    258 Posts
    Wed, Oct 14 2015 9:23 AM

    hpurey:

    joewaters:
    I guess this means I will have to close my browser, reload my browser and restart my game.

    You could just continue your game too.  

    I need your semantics like a friggin hole in the head don't I pal.

  • ct690911
    7,205 Posts
    Wed, Oct 14 2015 11:42 AM

    joewaters:

    hpurey:

    joewaters:
    I guess this means I will have to close my browser, reload my browser and restart my game.

    You could just continue your game too.  

    I need your semantics like a friggin hole in the head don't I pal.

    semantics ?

    The word semantics itself denotes a range of ideas—from the popular to the highly technical. It is often used in ordinary language for denoting a problem of understanding that comes down to word selection or connotation.

    ok....got it....:)

  • Tigerpaw509
    1,285 Posts
    Wed, Oct 14 2015 11:57 AM

     Not fun no more almost time to hang it up Wgt.Latest problem is with meter run on,you know I click near the ding line and meter runs to the very edge then ball is hit.Happens with 3 different mice on 5 different machines.Some Mac's some Pc's.Then the blue screen of death team tournament,freezing on blitz and about a dozen other problems.

     

     

  • alanti
    10,564 Posts
    Wed, Oct 14 2015 12:22 PM

    joewaters:
    My normal 30 minute pastime,and that is all I use WGT for. has now turned into a 60 minute nightmare.

    It takes you 30 minutes for 9 holes? Crickey, I think I would have fallen asleep.

    But I agree, a ton on issues plaguing the game at the moment, but in all fairness, when a avatar freezes at the top of the swing, all the cursing, driving a bus around the block or shaking your computer violently is not going to help. But I guess you knew that......

  • WGTicon
    12,511 Posts
    Wed, Oct 14 2015 1:08 PM

    joewaters:

    I just left my avatar at the top of his backswing on the 9th hole of a 9 hole CC tourney, looks frozen to me, so I took my bus out around the block and came back and sprayed the wheels.

    Came back to my avatar who is still at the top of his backswing, I guess this means I will have to close my browser, reload my browser and restart my game.

    My normal 30 minute pastime,and that is all I use WGT for. has now turned into a 60 minute nightmare.

    Is this what you expect your customers to put up with day after day.

    When if ever are you going to fix these game play problems ?

    Joe 

    hi

    if something happen, waiting usually don't fix it. in this case, flash may have crashed, so a reload would fix the issue most of the time.

    sadly, many of the flash issues are system dependent and while it could me an issue on our end, i think in this case, it's tied to flash.

    -wgticon

  • StrayedFairway
    379 Posts
    Wed, Oct 14 2015 3:29 PM

    Hi Icon,

    WGTicon:
    sadly, many of the flash issues are system dependent and while it could me an issue on our end, i think in this case, it's tied to flash.

    Is that a clue that there is a know problem with the latest Flash/WGT and that there is a fix coming from WGT or Adobe in the near future?

    Cheers
    Ian

  • ktn77
    454 Posts
    Fri, Oct 16 2015 7:50 AM

    Every day the same problems.... we have to wait long time just to start a game, does not matter AS , match play or another 1..... finally the game is started but after  a few shots (or even without 1) some of players gets frozen... disconnected again and again  and in the end game is OVER after 5-7 min of waiting. Peeps get nervous.... is it fun? Next issue is loosing balls of crazy meter. Have only 1 idea - this is WGT's way to get balls back...

    Seems it's getting useless to report about all these problems to WGT bcs maybe it's team cares only about top players and streaming live on You Tube.

    I have a question to all of you guys who like to play golf online. Are there websites for golf, which work much better and do the best for their clients? Pls let us know.

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