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Swing meter mystery spikes repair method

Sat, Jan 22 2011 12:37 PM (9 replies)
  • asajj
    2 Posts
    Thu, Jan 20 2011 1:15 PM

    First of all, the problem of the swing meter is not simple one, and I guess the solution will be different from computer to computer. That's why I included my though process where you can pick-up ideas how to solve the problem. (And how to thing about solving this problem.)

    When I started playing the game, everything was ok (even swing meter) but then, one night, between 17.1. - 18.1., it just felt apart, swing meter started spiking hard. In around 24 hours I resolved the problem, and now I feel it would help a community, if I provide some help, even with my not so cool English.

    Also I have a view from more angles: PC power user and pro-gamer who was thinking it's just about a computer and whiners. And recently a swing meter victim who knows it's not only about computer and its definitely unplayable with the spikes.

    Section 1: How it is possible that I got swing meter problem? Really WTF... look at these facts:

    As I used to play games professionally from 2001-2007 I heard about 10000 methods how to boost your FPS, ping, latency, jitter, loss, choke, ms and keep computer functioning. Fast.

    1. My computer does not run rubbish services, start-up programs, unknown processes, and Windows cool graphics ...
    2. 10/5MB cable internet (10 latency, around 200 to San Francisco, 0loss, 6+/-jitter), INTEL Core i7  920 4 GHZ  (stable, even temperature), 6GB RAM, 295 GTX Nvdia, Asus Rampage II, 1200W, Windows 7 x64 Ultimate
    3. I use only “good coded” software (meaning I do not use Skype etc.) and clean computer regularly (CCleaner, Revo Uninstaller).
    4. I use Google chrome stable channel browser with in-build Adobe Flash.
    5. I Use updated drivers.
    6. During swing my computer is around 2% Load and 68% free memory.

    So, we can say that my computer is OK (I could give you screens, but I thing  you will trust me.

    Section 2: First wave of possible solutions

    I crawled like 2 to 3 hours through the forums here and did everything written in there:

    1. I tried Game Booster 2.1 and Leatrix Latency Fix 1.23  (Google that and try it too)
    2. Did and checked everything here.
    3. Played with Adobe flash global settings.
    4. Deleted every cache, temp, history, cookies ten times.
    5. Reinstalled browser, drivers, tried beta channel and dev channel of Chrome also.

    And guess what, no change.

    Now it was like, what the ****, it can't be WGT fault only, because one time meter is fine and another day not.... so how to resolve it.

    Section 3: The absurdities

    I learned one thing from dealing with computers, when you screwed; try the stupid things, (like cleaning computer physically, installing super new releases of unstable software. And so on.) So what I did:

    1. Downloaded Flash Beta and tried installing it.
    2. Tried to install Jolicloud, but did not boot up
    3. Tried Internet Explorer 9, x64, X86 versions (spikes to)
    4. Tried t (and it worked!)

    My problem was probably caused by new version of chrome, that somewhat screwed the WGT, and is not working even after reinstalling everything and cleaning everything.

    My working Flash version in Firefox is: 10,1,102,64

    Section 5: The Solution

    Yes, the solution to my problem was simply installing different browser. But that doesn't mean that your solution is this one, probably in the end, it will be that simple. But the way to the solution is way harder - classical trial and error on the LEGEND level so to speak.

    Just follow this guide, and your best judgment:

    Do you have abilities to locate the problem? If yes check if its internet related, Drivers related or Flash related. If you have skill to do that, you have skill to choose an appropriate action:).

    IF no:

    Do you have clean PC and at least Minimum Requirements? IF yes, start section 3 style- changing browsers, rolling back Flash versions, trying to reinstall drivers, flashing new firmware to router and so on.

    If you have performance issues and you are somewhat PC  Pro+ user go with CCleaner, lowering windows graphic settings, game booster and Leatrix Latecy Fix.

    If you are PC Hack user, and rolling your eyes up when you read the above, download Tune-Up utilities 2011 trial (or torrent) and it will do the job for you. Then try different browsers. Reinstall Flash.  And if it doesn't work, invite some PC master+ user and let them read solution part of this post, they will figure out, probably.

    Yes, and even if you do this all, it could still spike! Thumbs up.

    Section 6: Debugging myths of swing meter

    I gathered the myths from the attitude on the forums, when finding possible solution, and just try to shed a little light on it from my point of view.

    Myth 1 and 2 is based on quote:

    „There is something wrong with your PC that does not let it work well with flash and it could be some obscure thing that you would never even think about, And flash is not WGT's problem to solve."

    The quote is not probably opinion of WGT, it just show the attitude of one side on the forums.

                    Myth1a: "„There is something wrong with your PC" - False. If the game doesn't work well on Minimum System Requirements (or at least Recommended Requirements) with normal up-keep, and the gaming experience can be killed by „some obscure thing that you would never even think about" means, that the game is not optimized well.   

                    Myth1b: "flash is not WGT's problem to solve" - True, it's not their problem to solve flash, but it's their responsibility to secure functioning flash within aforementioned Minimum Requirements. Imagine Cisco telling their customers "That bug, that's because of Windows, and that's not our problem to solve, write to Bill."  WGT chosen the platform and it's their responsibility.

                    Myth2- "Just clean your computer and update drivers" - If that type of solution would work, there would be less flame topics:). It's true, that for most, it will do the job. But others have to look elsewhere.  

                    Myth3 -"It's just whine, they play to weeds and then whine about swing meter, it can't be that bad" -Seriously, it is, it's so bad that it's almost impossible to ding. It's probable that there are some less severe versions of spikes, but I had serious case of spiking.

                    Myth4- "Its WGT fault, and WGT should PAY, DIE DIE DIE"- It's an optimization glitch in BETA game, that's have to be expected, and yes we are playing beta, and we should expect to do a little extra work to smooth our gaming experience. That's the point of beta, mass of people finding out obscure problem that will help developers. So reading this topic and figuring out how to play smoother, is part of the beta gaming. I played a lot of betas, and this beta is better than RC of some games.

    In the end, I would be delighted to get more communication from WGT, we as beta users, did not know (or maybe only me) the roadmap of the project, your opinions on issues, we don't know if you working on our problems. The news section is really sparse. I did not find answers of WGT staff to suggestions like putting green/driving range/single hole practice.  And this lack of communication from WGT is probably a reason why so many users are pissed off by the issues at hand.

    P.S.: I currently accepting gifts (clubs are fine), so don't be shy.

     

  • Joeyola
    1,210 Posts
    Fri, Jan 21 2011 11:35 AM

    I'm not a geek but I've learned a long time ago that this is a web based game and we all play the game that our system allows us to play.  My biggest improvement came at WGT's behest when I was advised to changed browsers. 

    In addition, I turn off any of the game Options I don't need, lowered the Flash Quality, try to keep my system clean (Check System Requirements over there---->) and run the latest program versions.  With a 5 year old computer, these games run pretty smoothly (most of the time ...Smile).  

    Joey 

    PS:  I'm not accepting gifts (0;\

  • andyson
    6,415 Posts
    Fri, Jan 21 2011 12:43 PM

    Very fine post asajj!  Thank you for taking the time to write it.  Your English is better than most who post here, including us Americans! LOL

    We could argue all day about whether this is a true Beta or a commercial product.  Let's not.

    The reality is I view their ads and have paid money to buy clubs and balls. I expect, as a paying customer,  not to have to jump through hoops to optimize my PC if it exceeds their minimum requirements. (your PC certainly exceeds minimum).

    All I do is set my FF processes affinity to a single "CPU", clear my FF browser cache frequently, close any other WGT browser windows, and play deliberately to allow the CPU to recover from any screen actions.  (I hold my back swing for a count of 4 before releasing.)  I very, very, rarely get a meter glitch in single play, and occasionally in multi-player mode.  I have an i5, 4G ram, Win 7, 10M/5M internet connection, running the10,1,102,64 version of Flash, and have updated my video card drivers.

    I believe there are optimizations WGT can make in their code to reduce real-time CPU usage and memory usage.  I believe there are changes Adobe needs to make to Flash to work better with multi-threading/ multi-core and changes to when and how Flash manages the cache.

    I agree whole-heartedly with you that WGT needs to take responsibility for fixing the meter by working with Adobe and modifying their code.

    If it is ALL in our PCs then why do some of our best players recommend clearing our Friends list for a smoother meter?  Something WGT can do about that?


    If it is All in our PCs then why does closing all other WGT browser windows help with a smoother meter? Something WGT or Adobe can do about that?

    Why does my meter start getting flaky if my FF cache is full?  Something Adobe can do about that?

    Could FF4, in Beta right now, provide some relief?  I  don't know, I'm with Infinito on this, it is too buggy right now for me to try it.

    It is the lack of communication by WGT that pisses a lot of customers off.

     

  • Joeyola
    1,210 Posts
    Fri, Jan 21 2011 1:53 PM

    asajj:
    Yes, the solution to my problem was simply installing different browser. But that doesn't mean that your solution is this one, probably in the end, it will be that simple. But the way to the solution is way harder - classical trial and error on the LEGEND level so to speak.

    andyson:
    If it is ALL in our PCs then why do some of our best players recommend clearing our Friends list for a smoother meter?

    These issues have been beaten to death for years.  Like I said, we only play the game our system lets us play and we have little or no control over what WGT does.  And if the problem is on WGT's end, I suspect it affects us all the same...leveling the playing field.  

    So, unless we want to go play Tiddly Winks we need to do what we can, on our end, to make the game enjoyable and stop holding our collective breath waiting for WGT to do something on their end.  FORE!  

    Joey

  • andyson
    6,415 Posts
    Fri, Jan 21 2011 2:28 PM

    Joeyola:
    we only play the game our system lets us play
      Do you agree if our system exceeds WGT minimum specs it should play nicely?  Without tweaking the heck out of it?  Maybe they should change their specs.  But that would chase away lots of members with low end PCs. So that won't happen.

    Joeyola:
    if the problem is on WGT's end, I suspect it affects us all the same...leveling the playing field.  
      Jake might not agree.  I don't.  Some people are more willing to get into the Game Booster, set affinity, Latency,  clear  your friends list, update your drivers, rigmarole than others.

    Watch out Joey, I'm a Tour Legend at Tiddly Winks! LOL

    If we're paying to play here, why not hold WGT's feet to the fire to get the meter fixed?

    Why is it when we played the Pebble Beach Beat the Pros or the single holes at Celtic Manor and Congressional the meter was so silky smooth?  Well, we played as a Guest and Guests have no Friends, no invites, no extra overhead of being a member.

    Try playing 9 holes as a Guest without all the tweaking, I wonder how the meter performs?  I'm going to try it.

     

  • Joeyola
    1,210 Posts
    Fri, Jan 21 2011 2:47 PM

    andyson:
    Do you agree if our system exceeds WGT minimum specs it should play nicely?

    Absolutely...just not going to lose too much sleep worrying about that (smile).

    andyson:
    If we're paying to play here, why not hold WGT's feet to the fire to get the meter fixed?

    I have...e-mailed WGT directly about many problems I've had with this crazy game.  Some times their reply helps, sometime not, sometimes no reply at all...but in the mean time, all I can do is try to make my computer work for me.  I don't even know what causes the hickup or who's fault it is.  I do know I can do things, on my end, that at least make the game playable.   

    andyson:
    Watch out Joey, I'm a Tour Legend at Tiddly Winks! LOL

    Me too (smile)

    Joey

     

  • JuanMendoza
    469 Posts
    Fri, Jan 21 2011 2:54 PM

    I can go right through knucklebone jacks with both hands....

  • andyson
    6,415 Posts
    Fri, Jan 21 2011 3:12 PM

    I tried the front 9 at SA as a guest.  set FF and Flash plug-in affinity to all processors, set Skype to all processors, had mail client, paint program, and Excel running.   84 processes total.

    I took 40 stutterless, lag free, smooth as a babe's bottom shots.  Not a single meter problem.

     

    **edit** I did the same 9 holes, same conditions on my PC (no tweaks), but logged in as a member.  32 shots, 1 stuttered on a putt, 1 lag on an approach I was able to let go.

    Seems like lots of overhead on the CPU because we're logged in.

  • asajj
    2 Posts
    Sat, Jan 22 2011 4:01 AM

    Thanks for the replies guys.

    andyson:

    Seems like lots of overhead on the CPU because we're logged in.

    That’s a real problem; spikes are caused not only by PC resources deficiencies, but some obscure settings and maybe game interferences. So even my computer under virtually no load had unplayable slutters, like 20 spikes in one swing. The optimization is bad, the meter works only on “ideal conditions” and the ideal conditions don’t mean good and clean PC.

     

    On my girlfriends Dual core 2.1 GHZ, 3GB ram notebook meter works well even in chrome. On my better PC, meter works only in Firefox with heavy tweaking.


    And that’s why players and WGT have to be extremely diligent in fixing the problem.


    The general advice “clean, clean, clean everything” is not all solving.

     

  • Joeyola
    1,210 Posts
    Sat, Jan 22 2011 12:37 PM

    asajj:

    And that’s why players and WGT have to be extremely diligent in fixing the problem.

    Those that have been here a while have to be diligent or we would have left a long time ago.  If we are not diligent, we are are most likely one of the frustrated that think this place is only about luring unsuspecting new players to sign up for free, knowing their aggravation will get them to spend money, and they will be gone after realizing they can't compete. 

    Think before you spending money around here...be diligent and you will be fine.  Just find time to do what is important in your life (Smile).        

    Joey                

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