Rental bonus not working

• Bentaye 9 Posts

  Fri, Oct 30 2015 8:18 AM

  Hi,

  I just got level 90 and had the chance to get the TaylorMade RSi2 Iron Set as a free rental.

  And I see that on the set page that I have a rental bonus : RENTAL BONUS: 10% OFF 

  I took all my economies and sold my current iron sets to get the money for it. 

  The price showing with 10% off says: 3,146c

  I have 3,202 on my account but when I try to buy it tells me I do not have enough credits. 

   

  Is it because I am on a free rental ? Still I sold all my clubs now .. :(

  
  

• WGTChampion 1,891 Posts

  Fri, Oct 30 2015 9:03 AM

  Some users have been having an issue where they are unable to purchase discounted even though they have the credits to do so. If you contact Member Services, they'll be able to sort the whole thing out for you. Make sure to let them know you want to purchase the irons. 

  http://www.wgt.com/help-request.aspx

  _CHAMPION

   

• Bentaye 9 Posts

  Fri, Oct 30 2015 2:28 PM

  I did as you said and they sorted it out. Cheers!

   

• WGTChampion 1,891 Posts

  Fri, Oct 30 2015 4:47 PM

  They're pretty great. ^_^

  Glad to hear they were able to sort it out for you. 

  _CHAMPION

• alanti 10,564 Posts

  Fri, Oct 30 2015 5:03 PM

  Bentaye:

  I did as you said and they sorted it out. Cheers!

   

  Good job by CS...they are usually pretty good. It is a pity that issues like this arise in the first place however.

• Bentaye 9 Posts

  Sat, Oct 31 2015 2:11 AM

  and they were very quick about it. Only 1h probably