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Crashing on a profile check

• MichaelStroke 2,066 Posts

  Sat, Oct 31 2015 9:20 AM

  I don't know how long it's been going on (haven't played much), or even if it's just me - but every time I'm in a match and I check the profile of my opponent, the endgame screen comes up where it gives you match XP and what-not.  Then, when you close the window, the screen goes gray and you have to refresh.

  Just wanted to let you know.

• PaulTon 10,731 Posts

  Sat, Oct 31 2015 10:26 AM

  MichaelStroke:

  I don't know how long it's been going on (haven't played much), or even if it's just me - but every time I'm in a match and I check the profile of my opponent, the endgame screen comes up where it gives you match XP and what-not.  Then, when you close the window, the screen goes gray and you have to refresh.

  Just wanted to let you know.

  Been happening for a while Michael.

  Don't click on in game profiles, no mention of a fix from WGT.

• YankeeJim 25,827 Posts

  Sat, Oct 31 2015 10:31 AM

  I think it actually depends on when you look. If the game needs to continue while you're looking-like the op shoots-you get that mess. I did see those screens this week but didn't touch the continue button, just sat there and held my breath. LOL-it didn't disconnect. 

  It's like the game can't handle multiple data streams at the same time.

• aceman3668 4 Posts

  Sat, Oct 31 2015 12:07 PM

  I noticed this started happing when I upgrade to Windows 10. I am investigating the problem and will post any fixes that I can find, thanks for the post and hit um straight.

  Aceman3668

• WGTChampion 1,891 Posts

  Sat, Oct 31 2015 4:25 PM

  This is an on going problem and not one that indicative of Windows 10 or any specific browser. We are aware of the issue and looking into it. 

  _CHAMPION