Jake, you have to actually clear the cookies, and see if it worked in order to make an assessment. You seem to be putting down the help before you try it.
If you would be more specific about what your computer is doing, and be specific about what you and your friends have done to find a solution to the computer problem, it would be a lot easier for someone to offer viable help for you. It can't be all WGT. There's definitely some web site problems WGT should address, and they may fix these problems with the next update.
I come in peace Jake. I really want to see you find a solution to your computer dilemma.