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Program locks and have to reset often

• mrgadget01 10 Posts

  Tue, Dec 1 2015 6:36 AM

  I am writing here because this issue happens to me way too often to keep sending in crash reports during a game.

  At one time I thought it was happening like clockwork after the sixth hole. The program would simply issue a warning and I would have to reset to continue the game. I'm not sure if it's a WGT problem or something else. i have used Chrome because of seing hesitations in the past on Firefox. 

  I have updated Flash and still get the same problem come up. IT's not that I can't finish a tournament game. But if I'm practicing, it happens and I can't finish what I started.

  Anyone else having this issue? What did you do to correct it?

• ZioMio 4,680 Posts

  Tue, Dec 1 2015 10:54 AM

  mrgadget01:

  Program locks and have to reset often

  I have updated Flash and still get the same problem come up.

  Does it freeze up after you've hit the shot? If so try waiting it out. I've waited upwards of 30 minutes for a shot to complete. With the sound left on, I just troll the forums till I hear the club hit the ball and then go back to the game. It may have something to do with the memory leak being posted in the forum.

  Just a guess on my part, your thoughts may differ.

• alosso 21,070 Posts

  Wed, Dec 2 2015 2:19 AM

  mrgadget01:

  I am writing here because this issue happens to me way too often to keep sending in crash reports during a game.

  In-game reports are (hopefully) more effective than messages here which are usually rejected or ignored by the company.

  mrgadget01:

  At one time I thought it was happening like clockwork after the sixth hole. The program would simply issue a warning and I would have to reset to continue the game.

  Me thinks it's a different flaw than the one Zio describes. At "his" freezes, there is no warning, only a freeze for a few seconds or minutes. IMHO, that one is a simple discon or semi-discon, program unconcious, while a message tells that the program knows about the problem.

  No cure in sight - just act accordingly.

• YankeeJim 25,827 Posts

  Wed, Dec 2 2015 5:43 AM

  mrgadget01:

  Anyone else having this issue? What did you do to correct it?

  Zio mentioned the Flash memory issue and that could be the cause. The workaround is to close and reopen your browser after 1-2 games.