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Gold max balls

• ct690911 7,205 Posts

  Wed, Dec 30 2015 5:09 PM

  Bought 20 dollars in credits on Dec 29th (yesterday) and received my sleeve of max balls as advertised...I bought another 20 dollars in credits today (30th) and received nothing. My inventory shows only the 3 balls I received yesterday...I have logged out and in a few times.

  May I please have the sleeve of Max balls as advertised?

  thank-you

  ct

• PaulTon 10,731 Posts

  Wed, Dec 30 2015 5:12 PM

  I think you only get it once bud, I seem to remember a similar post about this kind of offer on a different ball.

• ct690911 7,205 Posts

  Wed, Dec 30 2015 5:16 PM

  PaulTon:

  I think you only get it once bud, I seem to remember a similar post about this kind of offer on a different ball.

  really?...I must have missed that in the "fine fine fine" print of the advertisement.

• PaulTon 10,731 Posts

  Wed, Dec 30 2015 5:19 PM

  Tell CS you want your money back for 2nd purchase, the wording is quite misleading.

• ct690911 7,205 Posts

  Wed, Dec 30 2015 5:40 PM

  I sent Icon a mail...he said he'd look into it tomorrow...we'll take it from there. Thanks for the suggestion though, I might just do that.

  cheers.

  ct

• Drdave72 272 Posts

  Wed, Dec 30 2015 7:01 PM

  PaulTon:

  Tell CS you want your money back for 2nd purchase, the wording is quite misleading.

  

   

  It says "special one-time offer" which some might take as a one time offer to get these gold balls. If a player was willing to make 2 separate transactions for at least $20 each, they should get 1 sleeve for each transaction. It is not costing WGT anything to add a second sleeve to your inventory.

• ct690911 7,205 Posts

  Thu, Dec 31 2015 2:47 AM

  Spot on Dave...In my reading of it,. the "one time offer" referred to the 48 hour time limit, not a one-off sleeve regardless of how many $20 donations a person contributed to the wgt coffers.

  I went a bit overboard at Xmas gifting to folks, so I had to restock on credits...this seemed liked a good time to do it, and I was clearly under the impression that it would be a sleeve of the gold balls with each $20 purchase of credits over the 48 hours.

  cheers,

  ct.

• YankeeJim 25,827 Posts

  Thu, Dec 31 2015 7:47 AM

  That "on a single purchase" sounds like you only get 1 chance. Argue it, Colin.  LOL  ;-)

• PaulTon 10,731 Posts

  Thu, Dec 31 2015 7:55 AM

  Yeah it's probably not misleading as I said earlier but the meaning is certainly ambiguous. If Colin contacts CS and says he made the second purchase on the understanding he'd get more balls, I'm prety sure he'd get a refund.

• ZioMio 4,680 Posts

  Thu, Dec 31 2015 8:28 AM

  ct690911:

  I must have missed that in the "fine fine fine" print of the advertisement.

  They deliberately leave out the fine print on their pop-up ads to sucker as much coin as they can. They have been doing this for years.