Hey guys,
When you believe that you hadn't received credits you were eligible for, we do request that you first contact our partners at TrialPay who manage the offers you see in pop-ups or on the Offers page. Click the Support link on the Offers page to see a list of all the offers and surveys you've completed, and to contact TrialPay directly with any issues you've encountered.
Please carefully read the terms of any offer or survey you choose to participate in to ensure your eligibility for credits.
If TrialPay suggests you contact WGT or if you have additional support needs, you can then follow Richard's helpful advice and send a mail to us at members@worldgolftour.com and we'll do what we can to get the issue sorted out.
Jam, in this case I'll follow up with you directly.