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So when are you guys going to fix the freezing issues

• AUGIE316 120 Posts

  Mon, Feb 1 2016 2:24 AM

  I am tired of playing a round,and my guy freezes up every three holes or so. And I would love it when the free credits come back. That is why I never give this site any cash,because it is a rip off.

• bblackh1 159 Posts

  Thu, Feb 4 2016 1:34 AM

  You should be able to finish a round before your guy "freezes up."  That symptom indicates that your computer needs to be better optimized to play WGT.  Almost any computer can play WGT well from a Windows2000 machine up to Windows 10 and anything MacOSX 10.6 or above.  So a new machine is not necessarily the solution. 

   

  bblackh1

   

• ct690911 7,205 Posts

  Thu, Feb 4 2016 2:02 AM

  one of the vast array of threads dedicated to glitches, contained a post by a Mod stating they had to prioritize due to limited funds...I suppose this latest glitch will be added to their "to do" list, somewhere below the "we need to stock the pro shop with re-badged, low end equipment no one will buy"  priority.

• mathia14 1,271 Posts

  Thu, Feb 4 2016 4:27 AM

  AUGIE316:

  I am tired of playing a round,and my guy freezes up every three holes or so. And I would love it when the free credits come back. That is why I never give this site any cash,because it is a rip off.

  Never.  But they are looking into it.

• free2402 31 Posts

  Thu, Feb 4 2016 5:17 AM

  LOL, my thoughts are that when WGT goes down for its regular service, they should try to fix the server before thinking of ways to generate income. My question is: is the server their server? If so, use another, because this one sucks big time. Every player is complaining and that can't be good for business. I personally won't buy balls or upgrade equipment until the constant freezing and disconnects stop. We all blame quitters for wrecking the game, but I think the blame direction is more towards WGT. They could impose penalties on quitters. Players don't walk off the course after a bogey in real golf, but they do here. I understand the difficulty in connecting the world, but other sites manage. Lift your game and you may prosper more and your members will be a lot happier. Cheers

   

• andyson 6,415 Posts

  Thu, Feb 4 2016 5:42 AM

  ct690911:

  one of the vast array of threads dedicated to glitches, contained a post by a Mod stating they had to prioritize due to limited funds

  Actually it was not a glitch thread, it was in the "WGT and TOPGOLF are now one!" announcement thread and the statement was not by a Mod but by WGTAdmin2, a "manager" at WGT I'm told.  Scroll to the bottom of THIS PAGE to see the post.

• fitzroy1965 337 Posts

  Thu, Feb 4 2016 7:46 AM

  yes topgolf please rescue us!!!!!

• ApexPC 3,164 Posts

  Thu, Feb 4 2016 10:12 AM

  You should be able to finish a round before your guy "freezes up."  That symptom indicates that your computer needs to be better optimized to play WGT.  Almost any computer can play WGT well from a Windows2000 machine up to Windows 10 and anything MacOSX 10.6 or above.  So a new machine is not necessarily the solution. 

  bblackh1

  Yes. But.

  That does not help when it happens to the OTHER guy when playing a multiplayer round.

  Many players have poorly maintained computers that are clogged up with garbage files. Often because they don't know what maintenance needs to be done on a regular basis. That could be the root of Augie316's problem. In other words, Augie316 may well be ripping himself off and not know it. I would suggest that since Augie316 didn't even post in the forum most likely to be read by WGT that attention to details like computer maintenance is something not high on his list of priorities.

  Lots of WGT players have few, if any, problems with game play. Usually because they have well maintained computers. Something those having problems might want to wonder about.

  Note that WGT also has no control over the player's ISP, browser used, nor any other Internet devices/software between the players computer and WGT's servers.

  So as players if we want as trouble free a game as possible we have to make sure the only part of the connection to WGT we have any control of, the equipment at our end, is in excellent working condition.

  Minimize the number of applications that start when you power up your computer. Make sure junk, leftover temporary Internet files are regularly deleted. Make sure your computers registry is cleaned up. Make sure your computers CPU is not running hot. Regularly clear your system and browser caches.

  It only takes a couple of minutes to do a regular routine because there is little that needs to be cleaned out

• bblackh1 159 Posts

  Fri, Feb 5 2016 2:44 AM

  ApexPC:

  You should be able to finish a round before your guy "freezes up."  That symptom indicates that your computer needs to be better optimized to play WGT.  Almost any computer can play WGT well from a Windows2000 machine up to Windows 10 and anything MacOSX 10.6 or above.  So a new machine is not necessarily the solution. 

  bblackh1

  Yes. But.

  That does not help when it happens to the OTHER guy when playing a multiplayer round.

  Many players have poorly maintained computers that are clogged up with garbage files. Often because they don't know what maintenance needs to be done on a regular basis. That could be the root of Augie316's problem. In other words, Augie316 may well be ripping himself off and not know it. I would suggest that since Augie316 didn't even post in the forum most likely to be read by WGT that attention to details like computer maintenance is something not high on his list of priorities.

  Lots of WGT players have few, if any, problems with game play. Usually because they have well maintained computers. Something those having problems might want to wonder about.

  Note that WGT also has no control over the player's ISP, browser used, nor any other Internet devices/software between the players computer and WGT's servers.

  So as players if we want as trouble free a game as possible we have to make sure the only part of the connection to WGT we have any control of, the equipment at our end, is in excellent working condition.

  Minimize the number of applications that start when you power up your computer. Make sure junk, leftover temporary Internet files are regularly deleted. Make sure your computers registry is cleaned up. Make sure your computers CPU is not running hot. Regularly clear your system and browser caches.

  It only takes a couple of minutes to do a regular routine because there is little that needs to be cleaned out

   

  Totally agree.

   

  bblackh1

• hpurey 11,505 Posts

  Fri, Feb 5 2016 3:13 AM

  AUGIE316:

  I am tired of playing a round,and my guy freezes up every three holes or so.

  Problem is,  it's not happening to everyone. How can they begin to figure out why it happens to some but not all? 

   

  How about telling us what you have tried on your end to improve your computer's performance.   Or say what your set up is....   laptop/desktop,  wifi or wired internet connection,  what's your internet speed, what operating system and or which browser you are using.  When's the last time you've conducted any pc maintenance  if ever? 

  Computers can be funny that way.   Problems I have on my laptop with WGT may not be present on my desktop or the other way around.  Also, my wifi connection at home may cause problems that I do not have when I play on the computer at work with college internet speeds.

   

  It's too easy just to sit there and blame WGT, but WGT needs us to help them help us.