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SuperSonic Videos Freeze/Crash

• twinponds169 3,052 Posts

  Fri, Feb 5 2016 7:15 AM

  For 3 or 4 days now I have been unable to view any Supersonic vids because the first one, "First Date-Hyundai Superbowl" keeps freezing and crashing after I click on the red "Earn More Credits" button when it comes up. Been viewing these for over a year now, no issues anywhere else. Tried 5 times in last three days, same result. Total freeze and crash. Anyone else having this issue?

• JimbeauC 5,835 Posts

  Fri, Feb 5 2016 1:57 PM

  That vid must not be playing in my area. I have had problems with specific ads in the past, either not loading or not paying. I generally use Chrome for viewing. When I come upon a problem ad, I switch to another browser to try and get past it. I usually have the best luck with IE in these cases.

  Good Luck.

• 777999 2,111 Posts

  Fri, Feb 5 2016 2:44 PM

  Have you reported this to WGT Customer Service?  Often, a video has been corrupted for some reason or another, which can cause havoc with Flash based players!  This is also beyond wgt's control, as the videos are uploaded by an outside advertiser, but wgt cannot fix the problem, unless they are made aware of it!  Best to pass the info along to the Customer Service folks at wgt...  I've personally found that they do their very best to resolve these issues, but please too give them a few days to track the source problem down!

  Phil  aka., Coyote

• JimbeauC 5,835 Posts

  Sat, Feb 6 2016 4:19 PM

  So that ad finally showed up here. Plays fine, but doesn't pay. Won't even load in IE. Ran in Chrome, Firefox and Comodo.