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randomly being kicked out of active tournaments

• ncjohn51 2,008 Posts

  Sun, Apr 3 2016 8:21 AM

  In the last few days this week we have at least three of our members that have been randomly given messages that "you are no longer eligible for this tournament" or some similar wording and then dropped out. All three of these have been in CC tournaments I believe and you are dropped out to the "lobby" where your only option is to withdraw and then you are WD'd from the tournament. All three cases were tournaments that still had at least a day left on the schedule.

  My particular one was on an uneven lies tournament where I was -3 after 4 holes. On the fairway on the 5th hole instead of changing over to the next shot I got the message and got dropped out. I'm not sure if the other two are identical in the mechanism or not.

  If I see it again I will try to get screen shots.

  John

• WGTicon 12,511 Posts

  Sun, Apr 3 2016 9:54 AM

  hi

  would you know if they had a chance to submit a detailed bug report via right clicking on the game screen/? it would be very helpful if we're able to get a report or few to see if there is an underlying issue.

  -wgticon

• ncjohn51 2,008 Posts

  Sun, Apr 3 2016 10:53 AM

  WGTicon:

  hi

  would you know if they had a chance to submit a detailed bug report via right clicking on the game screen/? it would be very helpful if we're able to get a report or few to see if there is an underlying issue.

  -wgticon

  I know I didn't and I don't think the others did either. I think we were all surprised at it and only found the commonality because I posted a thread in our CC forum noting the odd occurrence.

  I'll put another post there recommending that anyone who sees this submit it as a bug report.

  Thanks for your quick response.