ScottHope:
Looking at the OP's clubs, they may be playing on a mobile device. Is the process the same for that format?
Think Scott is correct on the Mobile, coin clubs. IIRC are there not other posts stating that mobile players, aren't able to save replays, directly through the WGT app. What I am seeing is that only on IOS with everyplay. Whatever android app is used only lets that OS view what has been saved using everyplay.
But using a quick search, was only finding anything in the forum as new as February or March of this year.