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Rental period over.. messing with equipment.

• TryPants 251 Posts

  Thu, May 19 2016 1:32 PM

  Right.. so.. I reached Level 90 and opted to rent the Max Meter 60 Wedge (L 90+).

  Rental period expired.. so.. went to check/Edit Equipment.. and I can't.

  Meaning the slot for my third wedge is now available.. but.. I can't save any equipment changes. And had a brief moment of panic when in trying to Edit Equipment.. my 60 degree wedge disappeared entirely.

  Closing and then reopening the window.. revealed the club is still in my bag.. but.. still can't Save the changes.

  I've not yet played.. to see if my 60 degree wedge is available and/or has been saved.. somehow.. some way.

   

  Side Note:  Time for the discount period has not expired, though.. as noted here:

  

• 2,840 Posts

  Thu, May 19 2016 2:36 PM

  Please contact Customer Service.  They will be able to help you out.

   

  - WGTdbloshoe

• TryPants 251 Posts

  Fri, May 20 2016 5:46 PM

  Thanks for taking the time to respond.

  Here's what happened shortly after posting..

  The timer for the Rental period discount.. went from 14 hours plus.. down to 6 hours.

  At which point I was able to Edit Equipment (put my 60 degree wedge back in my bag) and save the Changes.. and more importantly.. was able to play once again.

• hyaloide 1 Posts

  Thu, May 26 2016 5:50 AM

  Hello,

  Got same issue, system doesnt allow me to change my equipment back (I can't save, it ssays "saved"), rental period is getting negative ^^

  http://img15.hostingpics.net/pics/539821wgtclubs.jpg

  Then, when I want to play, system says I have to change back equipment.

  Blocked.

• WGTChampion 1,891 Posts

  Thu, May 26 2016 8:57 AM

  We're currently investigating why the rental is staying in your active inventory with a negative timer. We're already working on fixes for why they can be so difficult to swap for your normal inventory. 

  If you haven't already, please contact customer service. 

  _CHAMPION

• oOj0pOo 6 Posts

  Sun, May 29 2016 7:32 PM

  I have had the same issues when renting it seems tht the time period decreases at a random rate and then I am at a negative daily rate for my current irons except this time it won't let me play at all.

   I will be contacting Customer Service as you suggested prior just giving a heads up