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WGT not letting me buy clubs at 10% off after renting

• JeffyDhamer 42 Posts

  Sat, May 21 2016 11:50 AM

  I recently leveled up to 59 and rented the level 59 Ping G25 irons. I decided after my free rental period was up I'd like to purchase them, as they are 10% off for the next 24 hours. So, I sold my other irons and added enough credits to purchase the irons. Yet, I try to purchase them and I'm told I don't have enough credits. I have more than enough credits to buy the clubs at 10% off but not at full price. I've taken screen shots of this incident. Any info on this issue and how to correct it would be nice. I'm not paying full price on a discounted item. 

   

  Thanks

• alosso 21,088 Posts

  Sat, May 21 2016 2:31 PM

  This has been reported before.

  Me thinks that you have to show the full price but only the rebated price should be deducted. If it goes wrong, CS should help you.

• StrollinAlong 184 Posts

  Sat, May 21 2016 4:32 PM

  JeffyDhamer:

  I recently leveled up to 59 and rented the level 59 Ping G25 irons. I decided after my free rental period was up I'd like to purchase them, as they are 10% off for the next 24 hours. So, I sold my other irons and added enough credits to purchase the irons. Yet, I try to purchase them and I'm told I don't have enough credits. I have more than enough credits to buy the clubs at 10% off but not at full price. I've taken screen shots of this incident. Any info on this issue and how to correct it would be nice. I'm not paying full price on a discounted item. 

   

  Thanks

  happened to me with same clubs and next time bought l75 irons from the main pro shop itself,not from play window tab, I got 10% off that time. do not know if it works all the time but bought all other clubs that way and had the 10% discount.

   

• Edgey54321 547 Posts

  Sat, May 28 2016 1:41 AM

  It appears that you need in your credits, more than the original cost of and club or clubs. If you have more than the 10% off price but less than the original price then the system will not allow purchase.

  Otherwise I have no idea

  Alan