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A lot of Complaining.....

Sun, Apr 21 2013 11:45 AM (45 replies)
  • erw24
    9 Posts
    Sat, Apr 9 2011 7:33 PM

    I came onto the forum today to file a complaint... in regards to getting kicked off every single match I started today.. I still havent finished a round... anyway i noticed there were already many many posts with complaints to WGT.. Which redirected me to inquire.. is anything being done about the legitimate complaints here or is it a waste of time posting problems here?  I'm getting to a point where I dont want to waste any more time with things that dont produce results.. ie playing this game.. love the game am completely addicted but am getting to a level of frustration that can only be tamed by just walking away from it.. not a threat i just dont know what else to do.. i play everyday during my lunch at work then i play about 2 hours a day on the weekends when i get a moment. i look forward to some time each day playing.. have held this same schedule for a while now but here in the last month or so the load times have been externely slow.. the game freezes up at random times and i've been disconnected from it more than I can count only to rush and try to rejoin my game and I receive an apologetic error message from WGT saying I cant...I know all the do's and don'ts like turn off pop up blocker, close all programs, .. i have a good internet connection and have the same one fore years so its not on my end .. Please someone tell me WGT is working on these kind of issues.. if not take a break from adding avatars and sports drinks to the pro shop, random ads and surveys that pop up in the middle of a round and try to make some progress with the actually gameplay please.  thanks in advance hope to get some positive feedback on this one.....

  • spackler50
    1 Posts
    Sat, Apr 9 2011 8:40 PM

    This game sucks I can play waaaaaaaaaaaaaaay better in real life than on this game haha.

  • suncity28
    1,266 Posts
    Sat, Apr 9 2011 8:48 PM

    Goggle Chrome browser ( free download)

    http://www.google.com/chrome

    & game booster. Game boaster all so comes with a range of features , Remove unused applications on your computer. Cleans your computer & frees up space.

    http://download.cnet.com/Game-Booster/3000-18512_4-10913645.html

    Both these free downloads should make your game faster to load. Cleaner swing meter , & improve your connection time on the site etc etc etc

  • Homer44
    21 Posts
    Sat, Apr 9 2011 11:13 PM

    You are wasting your time and energy. WGT is WAY more concerned with Ad revenue than they are about the playability of their game. 

    Why is this game taking money from customers, and AD companies, while still wearing the 'beta' tag? Is this ethical?

    There are other golf games out there.

     

  • HDBanger
    348 Posts
    Sun, Apr 10 2011 2:39 AM

    I have been here for a little over 2 months now, and it only gets worse.  It has gotten worse by the day since I joined. The more money you spend on balls and equipment, the worse the meter gets. The more friends you have on your list, the more the meter acts up. Then you get the same cookie cutter response on the forum, clear your browser and flash cache, all will be well, not. They have a ton of things to fix in this game, and if you go looking for help on the forums, well you will get nothing but the same old tired responses.  

  • WGTicon
    12,511 Posts
    Sun, Apr 10 2011 2:51 AM

    Hi.

    Yes, we are listening to every complaint/suggestion/etc. I check forums several times a day for new topics + replying/getting updates on others. I may not follow a 50+ post topics (since obviously issue is known) but I read everything new.

    Here is the thing, and you may not like hearing it. In the last 2+ years that I been here, except for few times when servers were down or not performing, I rarely if ever get disconnects.

    I have also played many MP games and only times my partner/op disconnect is generally when they get system freeze or an occasional crash.

    What you are describing, a systematic disconnects throughout the day are a symptom of your end and not server end.

    We are hosting many many servers throughout, so performance should be consistent almost always. After all, when we few 1-3 complains per day versus thousands of people not having issues, we have to treat it as that.

    When you say 'alot of things to fix'. Are you referring to known issues like scorecard bug, fringe improvement, or something else?

    -wgticon

  • piztaker
    5,743 Posts
    Sun, Apr 10 2011 3:01 AM

    So many people insist that the problem isn't at their end. Only to find later that it was.

  • HDBanger
    348 Posts
    Sun, Apr 10 2011 3:12 AM

    I am referring to the no reconnection options for stroke multiplayer. I am referring to the friends list updating causing HUGE game pauses, hence meter stutters/stops. I am referring to the wind pushing my ball 20 yds past the hole, when the same wind on the same hole the previous shot, did not push it one yard extra. I am referring to joining multiplayer games, wading thru 5 holes with a couple people, only to have them both disconnect after seriously errant shots, and me finishing the round and getting single player points. I am referring to the scams that are surveys, I have been scammed 4 times now, and I have read about tons of others as well, not a problem?? Maybe not for WGT, it sure is to us..Then we can move on to the small ones, like putting and chipping from the fringe, how bout a full stroke course now and then? How bout an option for paying members to NOT see advertisements before , during, and after rounds?   You say your servers are up to task, and should handle the load at any given time? Yet I see plenty of people on the forums saying how bad it is at peak times, including some of the TOP players on the site.. I have experienced it a ton , I play alot, and I can tell when its busy by the meter sluggishness.  That's all I can think of for now.

  • DAZZA501
    5,972 Posts
    Sun, Apr 10 2011 3:34 AM

    suncity28:

    Goggle Chrome browser ( free download)

    http://www.google.com/chrome

    & game booster. Game boaster all so comes with a range of features , Remove unused applications on your computer. Cleans your computer & frees up space.

    http://download.cnet.com/Game-Booster/3000-18512_4-10913645.html

    Both these free downloads should make your game faster to load. Cleaner swing meter , & improve your connection time on the site etc etc etc

     

    Just downloaded game booster. I didn't have many problems before but now my meter is as smooth as ever.

    Cheers Sun

    Dazza

  • suncity28
    1,266 Posts
    Sun, Apr 10 2011 4:03 AM

    Glad it has helped , when you downloaded it there is a different set of software called advance system care what comes with it. Do a scan on your computer it puts all your files in order , & frees up more space , cleans your computer etc etc.

    I am also glad some one in this topic took the advice the links I gave to fix any problems they maybe having with the game instead of complaining about it. Would have taken half the time to download it then to right a post about about it.

    Most of the issues are on our end , the browsers we use , the computers we have the Ram size how congested our hard drive the amount of software we have on our computer the amount of friends we have on this game can all affect our game play.

     

    Want a perfect meter.

    Remove all unused programs of your computer.un install them

    Delete anything you do not use what can slow your PC or Laptop down.

    Google chrome as your web browser.

    Game boaster , gives 25% more grunt to your computer while playing games. Also comes with application remover deleted all hidden applications you don`t use. Also comes with Advance system care , cleans your hole computer frees up Ram also cleans & removes virus for free + a host more fetures.

    Clean your wgt friend list out. more friends you have online the more issues you have.

     

     

     

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