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CC tourney details blank after custom course update

• mrshanestaley 662 Posts

  Wed, Dec 14 2016 4:24 AM

  This morning when I logged in & went to my club's tournaments page I noticed that none of the tournaments we had running displayed who the leader was, what position I was in, the entry fee or the current purse. All it showed was a hash mark where these should have been.

  I also created a new CTTH tourney, free to play, 100 credits to win, and it also suffers the same fate...the current purse should say 100, but only a hash mark is displayed.

  Is it possible that the update adding the custom course option has done something to cause this? I have tried 3 separate browsers with same results. Here's hoping there is a simple, quick fix for this.

  MrShane

• Premed 776 Posts

  Wed, Dec 14 2016 6:11 AM

  Seen several reports of this. Same thing at my club. Havn't set up any tournies yet, but we did have a tourney that finished after the update and the winners got their payout of despite it being displayed as the default current purse setting.

• MainzMan 9,591 Posts

  Wed, Dec 14 2016 6:11 AM

  As far as I can tell, it's only the page listing all the club tourneys that's messed up.

  If you go to play a tournament or look at the leaderboard any scores posted before the update are shown.  It isn't good but it also isn't the disaster I thought it was when I saw the CC tourney page.

• EasyEdward 13,507 Posts

  Wed, Dec 14 2016 6:33 AM

  Not sure if this is happening in other CCs but it is happening in ours - The Peoples Club.

  When you go to the Open CC Tournament page and look at available courses every CC Tournament is listed as being on a "Custom Course"  For example our weekly Points Championship Tournament Round 189 is on the front 9 of Oakmont BUT when you open the drop down to view the Tournament details the course name is:  "Custom Course"there is no indication it is on Oakmont.

  Same with a Bracket - all 4 courses are listed as Custom Courses and CTTH Tournaments as well.

  This is problematic unless every tournament has the name of the course in the title.

  The only way I could find to find out the courses all of our tournaments were running on was to go to Play Now / CC Home Page / Play CC Tournament / and then click on each tournament individually.

  Maybe WGT needs one more update this year?

• AussieMick11 1,275 Posts

  Wed, Dec 14 2016 6:45 AM

  Same here. All current active tournament scores do not show when looking at our club's tournament page. But clicking on leaderboard then displays the scores and current leaders. The one tournament we have with a credit purse displays a "-" as current purse. 

  Edit: all of our club tournament's are also being displayed as "custom course" when clicking the drop down menu, as post above has described.

• WGTicon 12,511 Posts

  Wed, Dec 14 2016 10:55 AM

  hi guys

  we're checking into this!

  -wgticon

• EasyEdward 13,507 Posts

  Wed, Dec 14 2016 12:32 PM

  WGTicon:

  hi guys

  we're checking into this!

  -wgticon

  While you are it it we have at least 2 members that are unable to play CC tournaments since the update  - I believe you have a CS Ticket for both.

• mrshanestaley 662 Posts

  Thu, Dec 15 2016 12:05 PM

  Thanks Icon.

  Had same issue EasyE. Put up a CTTH on Famous but says custom.

  Good luck with the repairs guys!

• alosso 21,069 Posts

  Thu, Dec 15 2016 12:15 PM

  MainzMan:

  As far as I can tell, it's only the page listing all the club tourneys that's messed up.

  Looks like a tad more, as far as PC players are concerned:

  Not only are the displays messed up, you also can't enter or play the tourneys from there nor from the other main page where tourneys are shown separately.

  Only way to enter and play them seems to be the main game window.

• PSUTOM 188 Posts

  Fri, Dec 16 2016 9:41 AM

  Started new CC a couple days ago and got three members already. They have not played yet and I am getting the same thing mentioned in this thread. I'm wondering if this is related?