I did not receive the "free" ball either.
Played a couple of rounds Christmas day - no ball
Played a round this morning again, nothing there.
Would just seem to be another WGT error. (Like so many others)
And, before anyone says about complaining about not getting a "free" ball, it was their statement in "WGT News" that they were giving them away.
I am just pointing out that they have not lived up to their end of the statement.