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I've sent 2 mails now to the members@wgt.com address .....

Mon, Apr 25 2011 10:14 AM (14 replies)
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  • Napoleonic
    4 Posts
    Sun, Apr 17 2011 5:46 AM

    with regard to an issue where WGT opens up, and takes me straight the 'Result' screen from where I'd been kicked out before.

    Problem is that the 'Continue' button isn't selectable to allow me back to the main Game Selection screen.

    Anybody have any ideas, cache has been cleaned out and this is occurring on multiple computers.

    Does WGT reply to mails sent to that address ? I've also attached screenshots to both mails I've sent.

    Thanks

  • borntobesting
    9,709 Posts
    Sun, Apr 17 2011 9:53 AM

    If you sent the e-mails today it might not be until tomorrow before you hear anything from them as it is the weekend any they might not be working. 

  • Soulcatcher
    1,970 Posts
    Sun, Apr 17 2011 10:01 AM

    Left of the 'continue' button you have to options.

    1. continue round

    2. end round/main menu

    You must choose one of those before pressing the continue button.

  • AvatarLee
    1,644 Posts
    Sun, Apr 17 2011 11:38 AM

    Also I believe the email is members@worldgolftour.com (not wgt.com)... but both may work, I don't know.... I've only ever used the long version.

  • MBaggese
    15,367 Posts
    Sun, Apr 17 2011 12:40 PM

    I get that to, if after finishing the round, I just close my browser.  If I go to "main menu" after finishing the round, all is normal for the next log in.

  • WGTicon
    12,511 Posts
    Sun, Apr 17 2011 2:55 PM

    AvatarLee:

    Also I believe the email is members@worldgolftour.com (not wgt.com)... but both may work, I don't know.... I've only ever used the long version.

    Lee is right. I do not know if other will go anywhere

    -wgticon

  • WGTSky
    223 Posts
    Mon, Apr 18 2011 11:17 AM

    Hi Napoleonic,

    Sorry for the delay in email response as we've had a higher than usual support load lately.  You should receive a reply shortly.

    In checking your activity feed it looks as if, in your last match, you had logged into two computers simultaneously and were acting as your own partner in multiplayer which results in the problem you have encountered.  This is a difficult issue for us to resolve and so I very much recommend that folks do their best to avoid playing with themselves :o

    -Sky

  • thebigeasy707
    5,885 Posts
    Mon, Apr 18 2011 11:50 AM

    WGTSky:

     I very much recommend that folks do their best to avoid playing with themselves :o

    -Sky

    yupps....they say it makes you go blind apparently.

    tbe

     

  • Bootsnbra
    2,322 Posts
    Mon, Apr 18 2011 3:46 PM

    thebigeasy707:

    WGTSky:

     I very much recommend that folks do their best to avoid playing with themselves :o

    -Sky

    yupps....they say it makes you go blind apparently.

    tbe

     

    Oh sure now ya tell us.......no wonder I can't get the ball in the hole ! giggleee

  • VanHalenLover
    1,422 Posts
    Mon, Apr 18 2011 4:41 PM

    WGTSky:
    This is a difficult issue for us to resolve and so I very much recommend that folks do their best to avoid playing with themselves :o

    As Larry so proudly proclaims......

    'Now that right there was funny, I don't care who ya are'

     

     

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