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FyberPlugin Error

• CGraffa 6 Posts

  Thu, Feb 2 2017 2:25 PM

  Using a relatively new iPad Air 2, I am unable to receive credits for videos watched. An error pops up about the FyberPlugin. Nonetheless, the videos will play but no credits are added. Any solutions? 

  I had contacted WGT support and what they suggested did not work. Although I specified my equipment, they stated that sometimes videos aren't available on older equipment. It appears as though my note wasn't really read and I received a "form" answer. 

  I can get credits through the browser but not through the mobile devices. 

  Thanks.

• TripHorton 2 Posts

  Tue, Mar 7 2017 7:15 PM

  I'm having the same problem, a recent development it seems as it worked fine until last month

   

• CGraffa 6 Posts

  Wed, Mar 8 2017 11:44 AM

  Fortunately for the last several weeks I've been able to play videos and receive credits. However, the FyberPlugin error still appears from time to time. Go figure. Good luck with your issues.