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Not enough credits error

• goatsy89 6 Posts

  Tue, Mar 28 2017 12:15 AM

  I just rented the TaylorMade M1 9.0° Driver (L55+), which gives me a 10% off rental bonus to purchase at 2,606 Cr. I decided to purchase credits so that I could get the club, so that my current Credit Balance is 2,631 Cr.

  However, when I go to purchase the club, it says:

  "You do not have enough Credits to purchase this item. To buy more Credits, please enter your payment information below."

  What is the issue here? I only bought credits so that I could get the club within the Rental Bonus timer, but I am still unable to get it. I still have 22 hours left on the rental bonus timer, hope it will be resolved in that time.

• WGTSpaZ 15 Posts

  Tue, Mar 28 2017 7:56 AM

  Hey Goatsy89,

  Go ahead and send us an email so we can sort this out and get you those clubs with the discount.

  Cheers,

  WGTSpaz

• twinponds169 3,040 Posts

  Tue, Mar 28 2017 8:04 AM

  It's a glitch in the purchasing process. The first thing recognized is the normal price of the club, then your credits balance, the discount is brought into the equation after that. Even though in the end, you get the discount, you have to have enough of a credit balance for the full price of the club in order for the transaction to begin processing and eventually get to the discount being applied.

• goatsy89 6 Posts

  Sat, Apr 1 2017 12:40 AM

  [Resolved] Sorry for the late reply, I manage to purchase the item with discount via the mobile app in the post game screen. Thanks for the responses, and you may close this thread if neccesary. =)