mlew2:
No venting at all I was asking just in case I missed something..........so the forums are for nothing other then in game stuff?.......I posted under BUG LOGS and I would say this is a big bug (my opinion) so YES it belongs HERE
You need to contact Customer Service as I said before. While the bug log is for bugs, it's where other players will pass along a possible work around or fix for a problem. No other player can see that you get your free balls unless they were to "gift" them to you.
Your opinion on where something needs to be posted really doesn't matter. Either contact CS or give up, but that is the only way to get your free balls.