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NIKE RZN Black Super Vapor Balls

• Kalliste 1,414 Posts

  Tue, Sep 12 2017 3:00 PM

  to WGTElectro,

  I have been in touch with CS about this very same issue and explained in detail what was happening (same as the posters are saying on here) actually.

  I got a reply from them just saying "Thank you for your email and it is being looked into".

  No refund whatsoever for a sleeve of balls that are useless to play with due to meter problems.

  The same thing happened with those earlier `firework trail` balls that were introduced earlier this earlier. It must be all those mini-explosions that are happening in the vapor-trail. The tee shot works fine but then the 2nd shots and the putts are are affected badly. Next hole we tee-off and drive works well again, but the 2nd shot and putts are affected once more.

  Yes I have used many different browsers and it is the same on each one. I have been here for almost 7 years now, I own a CC and have been lucky enough to reach Champion tier so basically you can assume I know my way around and a capable player.

  Thanks

  Listee

• LEDzZzEPP 501 Posts

  Tue, Sep 12 2017 3:55 PM

  WGTElectro:

  Hey All,

  We received a couple reports but no follow up information. If any of you do not mind, please reach out to us directly so we can get more information regarding the use of these golf balls and get it resolved as quickly as possible for everyone.

  Either use the Contact link below or email us directly at Members@worldgolftour.com. Also, a great help would be to submit a detailed User report explicitly stating the balls in use and the issue you are seeing while you are in the game.

  Cheers,

  WGTElectro

  AGAIN:  ''Don't know why...but i realize every time that ball (NIKE RZN Black Super Vapor Balls) are in game my meter work like $hit, & all the rest of animations in overall work bad ... too much ''lag'', i see the ball trail ''broken'', like a lot of little pieces flying everywhere''

  Highly recommended you read carefully & pay attention before type that kind of unuseful response

• WGTElectro 90 Posts

  Wed, Sep 13 2017 8:08 AM

  Thanks Led, 

  However I asked for a User Report, which is submitted directly through your web browser by right-clicking in game and selecting Submit User Report. I read all responses here and our QA team is looking into it but giving us increased detail regarding the specifics of the game, browser, operating system, etc. is how we will find this issue not by simply further stating there is an issue. 

  Cheers and appreciate your assistance.

  WGTElectro

  P.S. Kalliste, I apologize that no refund was offered for the issue you experienced. If you do not mind replying to your latest contact or contacting us again I am sure we will be able to help.

• Lesthanpar 1,502 Posts

  Wed, Sep 13 2017 10:05 AM

  I played an alternate shot game the other day and everyone's meter strangly started acting up when it usually does not. We were all puzzled but now that I see this I realized in hind site that one of the players was playing the Nike Red vapor ball and that was most likely the cause.So now we have to avoid playing with people that play certain balls even if we don't. sigh.

• K7JBQ 1,468 Posts

  Wed, Sep 13 2017 12:00 PM

  I haven't see any ill effects playing the level 76 "super vapor," but just be safe I'm leaving them in the garage until this gets sorted out. Any had any issues with those balls, or just the higher level ones?

• LEDzZzEPP 501 Posts

  Wed, Sep 13 2017 6:43 PM

  Join to my account & guess what?, this pop-up trying to sell me the balls who are causing problems in the whole game, meter & loads, here the balls in question:

  

   

  it's not funny? (not really)

• MrFlavius12 5 Posts

  Thu, Sep 21 2017 3:35 AM

  Imposible to play alternative game with someone have this balls, after the first shot ALL GLITCH in my pc....

• Jresh0817 1,414 Posts

  Thu, Sep 21 2017 8:41 AM

  These balls make my meter go crazy...not other ball does that....

• LLLlloyd88 179 Posts

  Thu, Sep 21 2017 9:29 AM

  Three times so far, I've played Match Play Challenge against someone with the Nike Black Super Vapor L93 and every time my meter is very jumpy and the game play graphics is overall very choppy (otherwise smooth meter without sparkly ball).

  I did submit a user report.

  Hoping these balls go away!

• Kalliste 1,414 Posts

  Thu, Sep 21 2017 3:04 PM

  Thanks WGTElectro

  I got in touch with Customer Support again and explained in detail the problems. They very kindly did remove the offending balls from my inventory AND gave me a full refund for them.

  Brilliant response from them as always.

   

  Listee

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