pdb1: heads are rolling and their crapping their pants?
Given the former I'm not surprised at the soiled underwear, no wonder things are as they are :-)
My guess, but unfortunately it is a guess, would be they are putting great effort into fixing things perhaps even going as far as delaying a clash!
Seriously though, Mainzman is right they don't only employ technicians there must be someone who could come on and let us know what's happening. Even if it was something like "sorry guys this is bad, a week on Tuesday at the earliest".