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FREE balls not "delivered" on Gold MAX holiday weekend special

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Sun, Dec 24 2017 1:41 AM (4 replies)
  • ChitlinsConCarne
    49 Posts
    Fri, Dec 22 2017 12:43 PM

    http://www.wgt.com/golfnews/archive/2017/12/21/shine-brightly-this-weekend-with-free-gold-max-balls.aspx

    • I purchased 2000 credits (minimum requirement)
    • charged my CC immediately (bank email confirmation) = 32 minutes ago
    • no email confirmation of purchase from WGT
    • still no balls in equipment

    Should I Contact Customer Support > https://www.wgt.com/help-request.aspx < ??

  • WGTChampion
    1,891 Posts
    Fri, Dec 22 2017 1:17 PM

    There have been some delays in receiving promotion balls since we changed the payment system. Anyway, you should see yours in your account now. 

    _CHAMPION

  • damiel1
    2 Posts
    Sat, Dec 23 2017 2:28 AM
    I just bought 2,000 credits and still dont have those X-gold balls. thank you and still waiting. Damiel1
  • ChitlinsConCarne
    49 Posts
    Sat, Dec 23 2017 11:29 AM

    damiel1:
    I just bought 2,000 credits and still dont have those X-gold balls. thank you and still waiting. Damiel1

     

    I contacted Customer Support (CONTACT link at the bottom of every page) and was answered in under an hour - I assume by "_CHAMPION" who posted directly above your post

  • Crystalwax
    7 Posts
    Sun, Dec 24 2017 1:41 AM
    Me too' My $20 deposit made on 23/12/17. Still no Gold MAX balls!!
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