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FREE balls not "delivered" on Gold MAX holiday weekend special

• ChitlinsConCarne 49 Posts

  Fri, Dec 22 2017 12:43 PM

  http://www.wgt.com/golfnews/archive/2017/12/21/shine-brightly-this-weekend-with-free-gold-max-balls.aspx

  • I purchased 2000 credits (minimum requirement)
  • charged my CC immediately (bank email confirmation) = 32 minutes ago
  • no email confirmation of purchase from WGT
  • still no balls in equipment

  Should I Contact Customer Support > https://www.wgt.com/help-request.aspx < ??

• WGTChampion 1,891 Posts

  Fri, Dec 22 2017 1:17 PM

  There have been some delays in receiving promotion balls since we changed the payment system. Anyway, you should see yours in your account now. 

  _CHAMPION

• damiel1 2 Posts

  Sat, Dec 23 2017 2:28 AM

  I just bought 2,000 credits and still dont have those X-gold balls. thank you and still waiting. Damiel1

• ChitlinsConCarne 49 Posts

  Sat, Dec 23 2017 11:29 AM

  damiel1:

  I just bought 2,000 credits and still dont have those X-gold balls. thank you and still waiting. Damiel1

   

  I contacted Customer Support (CONTACT link at the bottom of every page) and was answered in under an hour - I assume by "_CHAMPION" who posted directly above your post

• Crystalwax 7 Posts

  Sun, Dec 24 2017 1:41 AM

  Me too' My $20 deposit made on 23/12/17. Still no Gold MAX balls!!