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Unfixable?

• Luckystar5 1,638 Posts

  Thu, Dec 28 2017 9:09 AM

  Again, this clash cycle, the same problem!  Passes aren't being replenished except on the regular time cycle.  Last clash I reported it, they apologized, but by the time I received a reply from c/s, it was way late into the clash.  Not enough time to come back against the opponents .  I guess this bug isn't going to get fixed.  Anyone else having this prob?  I wonder if it has anything to do with a clash, running simultaneously with a turf war.  

• Lute345 2,483 Posts

  Thu, Dec 28 2017 11:18 AM

  Lucky, checked with several of our members and we're getting our passes every 4 hours like you're supposed to get them. Are you playing on Mobile? That might have something to do with it.

  Lute

• Luckystar5 1,638 Posts

  Thu, Dec 28 2017 11:24 AM

  Yes, on a tablet.  Like I asked, my cc is in a turf war, and clash, at the same time.  It was the same scenario last time too.  Another question we have, is that some of the members have bought into the plus, and premier packages, I was wondering if it's too many things crossing each other up.   Anyways it would help to know so c/s can put a finger on it and fix it, thanks for your reply. 

• Luckystar5 1,638 Posts

  Thu, Dec 28 2017 1:27 PM

  FYI,  c/s just emailed me.  Response was that if you enter into, (and are still in) a turf war prior to the clashes starting.  The pass clock is set for a 12 hour rejuvenation time.  They reset  the timer, and we are getting a 4 hour cycle now.  Thank you c/s, so if it happens to any of you, contact them.

• DonCaron 5,502 Posts

  Fri, Dec 29 2017 3:55 AM

  I can't tell on mine. I have premier and I get one every 4 hours anyway