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How to contact us and what to do in case of errors or bugs

• Tpbg99 454 Posts

  Fri, Aug 14 2020 9:28 AM

  Ty

• Flatearth777 267 Posts

  Thu, Aug 27 2020 12:17 AM

  it says my user id is disabled. fix it immediately. thanks

   

• SamSpayed 5,021 Posts

  Thu, Aug 27 2020 10:10 AM

  Flatearth777:

  it says my user id is disabled. fix it immediately. thanks

  LOL!

  I guess WGT did fix a few things during last night's update 😉

• twinponds169 3,044 Posts

  Thu, Aug 27 2020 10:11 AM

  LMAO !!!!!!

• TeoRex 10 Posts

  Tue, Sep 1 2020 3:03 PM

  Flatearth777:

  it says my user id is disabled. fix it immediately. thanks

   

  Same here.(

  After updating on mobile devices can't log in nowhere.

  More than 6 years playing gonna be lost?(( And 1500+ days streak...(((

• JimHacker59 154 Posts

  Wed, Oct 21 2020 1:11 AM

  Similar to the above WGT customer I made an error & purchased 5000 credits instead of 500 I have asked for a refund 3 times without a reply, I cannot afford $50 on a Computer game much as I enjoy playing, when are Customer services going to reply to my request as mistakes are made honestly sometimes, I have contacted our Owner DC Duffer who is also looking into the matter, I will not g away with this so why are WGT shunning their responsibilities?

  Jim Hacker 59 UK

• TopShelf2010 10,932 Posts

  Wed, Oct 21 2020 7:32 AM

  .

• bossbird 2,232 Posts

  Wed, Oct 21 2020 7:34 AM

  Jim , these forums arnt very often looked at by WGT.com , your best option would be either to contact some of the helpful moderators directly , messaging on their wall for example , or continuing to bombard customers services , mark your request to them as urgent. Good luck