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How to contact us and what to do in case of errors or bugs

Tue, Nov 5 2024 5:55 PM (1,190 replies)
  • Bill3574
    67 Posts
    Sun, Feb 23 2014 6:04 AM

    If your using Google chrome or whatever browser you use go to the browser options and disable the pepperflash in the the plug-in section. I had the same problem and it fixed it perfectly.

  • Berryblue
    53 Posts
    Mon, Mar 3 2014 8:37 PM

    jdawg39:

        2cd time i have posted this... I have an eagle that i made and saved the replay to my profile page. It never recorded on my stats. I sit possible that this can be fixed?...I know you guys are busy.. and its kinda minor... but it just seems to me that it would be an easy fix... but what do i know. Anyways hope you guys can help me out...thnks

     

    I'm not with wgt and I'm not sure, but I think stats are posted only for completed ranked rounds. Don't know if it must be stroke play or not. So, if you made an eagle, but didn't finish the round, no stats are recorded.......

  • WGTadmin
    1,166 Posts
    Tue, Mar 4 2014 12:15 PM

    @jdawg39: Only shots made during ranked stroke play games will be included in the Stats section. Players also need to complete the game in order for that shot to count.

  • HUMORMAN
    165 Posts
    Wed, Apr 30 2014 10:16 AM

    "Can not play courses from Play now?"

    I go to play now and pick courses and I see the course picture but all the options on the right do not show so I am unable to play,only can play tournaments,I tried two browsers and noting works on play now,I do thank you for the Avatar and all the updates,but please help me play Play Now.

    Thank you for your time,

  • smurfy2
    3 Posts
    Mon, May 5 2014 1:12 AM

    Admin,

    On 5/4/14 I shot a hole in one on the 9th hole at edgewood. You can view my profile and will see my score 275850. right after the replay the server went down. I would like to be able to have the replay for my profile. Also it was not posted on the hole in one page or the highlight page.

    Thank You

    Smurfy2

  • WGTadmin
    1,166 Posts
    Mon, May 5 2014 9:51 AM

    Unfortunately, we will not be able to retrieve this shot for you and apologize for any inconvenience.

  • Slojoeguam
    163 Posts
    Tue, May 6 2014 1:34 PM

    Okay, now I'm pissed. Something has to be done about the game crashes that have been happening since the last update. Me and three other guys spent maybe an hour and a half this morning  playing 9 holes, and right before the last man was to tap in on the last hole, the game crashed for no reason. Right after the next to last man putted, it looked like no player loaded, and after about 30 seconds of that, the game went to the "unexpected error" screen. I shut it down and clicked play now to go back, but the game client told me I didn't get back in time. What was it, maybe 15 seconds at most? This cost me and the three other gentlemen almost 400 XP's. I know this has been happening a lot and many, many players are reporting similar crashes. I've had several of the "when you go back to the staging area" crashes as well.

    (steps off his soapbox)

  • smurfy2
    3 Posts
    Wed, May 7 2014 2:55 AM

    Admin,

    On 5/6/14 I shot a hole in one on the 15th hole at edgewood. You can view my profile and will see the replay. Again it was not posted on the hole in one page or the highlight page. It was only 2 days ago I was in this same situation. I posted the replay for you this time.

    Thank You

    Smurfy2

  • smurfy2
    3 Posts
    Wed, May 7 2014 9:13 PM

    On the highlight page now.

     

    Thank You.

  • Tadavix
    6 Posts
    Thu, May 8 2014 12:57 PM

    Unsure if it's an actual bug or my Chrome browser, however, when seeking a game to enter and desiring any random game (x), hitting enter on the first screen goes to selecting a specific course on the second screen, versus, staying on "random" or "any." Meaning if you don't notice, it most likely will return zero results, or, you have to manually cycle through to reset that option. 

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