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Mobile App crashes after watching ad for credits

• RedMcCool 43 Posts

  Tue, Jun 12 2018 2:23 PM

  Since the last update for mobile the WGT app crashes on my iPhone after playing ads.  I am lucky if I can watch two or three ads before this happens.

• 1983wgd 1 Posts

  Wed, Jun 20 2018 7:46 PM

  I can no longer watch any. Just crashes. Very frustrating.

• John66002 1 Posts

  Sun, Jun 24 2018 5:42 AM

  Same for me.

• borntobesting 9,709 Posts

  Sun, Jun 24 2018 11:46 AM

  I watched several ads. The most before the crash was 7 and the least was just 1 before mobile crash. And the average was 3 or 4.

• Robert1893 7,722 Posts

  Sun, Jun 24 2018 12:49 PM

  I've been fortunate. Really haven't had any issues. It crashed maybe once or twice today but has otherwise been fine. 

• u1d1ot 1 Posts

  Sun, Jun 24 2018 3:44 PM

  Same here - every time I try to watch an ad game crashes.  Playing on samsung S8.  Hoping this will be resolved soon.  This didnt start until I downloaded the latest update earlier this week - June 18th or so.

• SlickHunter 1,034 Posts

  Sun, Jun 24 2018 4:11 PM

  Turns black on mine..hope for another update for a fix.

• borntobesting 9,709 Posts

  Sun, Jun 24 2018 6:58 PM

  Tried again with the same results. I then sent a report to C/S through the app. Hopefully this will speed up the next update.

• SlickHunter 1,034 Posts

  Mon, Jun 25 2018 8:24 AM

  borntobesting:

  Tried again with the same results. I then sent a report to C/S through the app. Hopefully this will speed up the next update.

  It could from iOS update itself, but hopefully WGT can do a quick fix.

   

• Higgs20 451 Posts

  Mon, Jun 25 2018 8:38 AM

  add me to the list of "game just crashes when I try to watch an ad"

  it also applies to both the post game ad for extra XP and the credit reward ads.  kinda sucks because that is my main source of support for WGT (and my sleeves of balls fund!)

  playing on a Galaxy S8 too