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Lost my XP game and pass

• AlanP63 249 Posts

  Tue, Jul 10 2018 4:33 AM

  During last night’s taking down of the game, I lost one of my daily passes and my consecutive day bonus of approximately 2800 XP. I don’t think I should be penalized like that for a problem I didn’t cause! AlanP63

• TopShelf2010 10,915 Posts

  Tue, Jul 10 2018 8:09 AM

  .

• AlanP63 249 Posts

  Tue, Jul 10 2018 9:29 AM

  Overnight, until shortly before I wrote my post, there was an image of a rendered golf course with sprinklers on, suggesting maintenance to me, with a banner that read “Welll be right back,” but it was up for hours. This was in Google Chrome. My game, on my iPad, just indicated it couldn’t be resumed and the game would be restarted, which it eventually did. If I’ve misinterpreted something, please let me know. AlanP63

• Robert1893 7,718 Posts

  Tue, Jul 10 2018 10:55 AM

  AlanP63:

  During last night’s taking down of the game, I lost one of my daily passes and my consecutive day bonus of approximately 2800 XP. I don’t think I should be penalized like that for a problem I didn’t cause! AlanP63

  You're right. That shouldn't have happened. But stuff like that does. I understand that it can be frustrating, but have you really been penalized all that much?
  
  After all, you're a Level 103 player (at this point, there's no more equipment at higher levels), and your CC is a level 20 club. How have you been penalized? 
  
  I bet if you asked CS, they'd give you the pass back. But I doubt they'll restore the lost XPs. If it were me, I would just make sure my consecutive day played streak is still in place. 

• TopShelf2010 10,915 Posts

  Tue, Jul 10 2018 11:26 AM

  .

• alosso 21,069 Posts

  Tue, Jul 10 2018 10:07 PM

  AlanP63:

  During last night’s taking down of the game, I lost one of my daily passes and my consecutive day bonus of approximately 2800 XP.

  You should have received the bonus with your first stroke of the game - did you play one?

  You may have lost a few XPs for not finishing the game and the board showing the number, but the main part will be on your (and your CC's) account.

  Just check that the CDP streak is alive and continue.

  Anyway: "penalty"? Ain't that exaggeration?

• AlanP63 249 Posts

  Wed, Jul 11 2018 7:12 AM

  A stand-down is in order. Late last evening, within the 24 hour period of what happened, I played another XP match and my daily bonus was right. Worst-case, I lost a pass. AlanP63

• alosso 21,069 Posts

  Wed, Jul 11 2018 10:22 AM

  AlanP63:

  Worst-case, I lost a pass.

  Only because you bought one, unnecessarily.

• AlanP63 249 Posts

  Sat, Jul 14 2018 1:39 PM

  I don’t think so .....