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Consecutive days played

• IrmaLamy 2,981 Posts

  Sat, Jul 28 2018 10:06 AM

  I can't find where to post this directly to WGT

  So a new thread for it and hope.

  I am in the US for a few weeks and was playing every day to keep my daily bonus points active but yesterday when I played it just dropped me down to 1 (being on 90x) and saying I didn't play on that day.

  So it seems that it just kept my time zone in Europe instead of where I am in the US.

  This just can't be.

  Maybe somebody from WGT might see that and help me to resolve or reinstate my daily counter to what it was.

  Thanks for your help WGT

  Irma

• alosso 21,072 Posts

  Sat, Jul 28 2018 1:25 PM

  Whenever you move, the CDP won't move with you.

  It stays constant on GMT = UTC.

  In the US, you have to make sure to play at the right time of day!

• ZioMio 4,680 Posts

  Sat, Jul 28 2018 4:50 PM

  IrmaLamy:

  Maybe somebody from WGT might see that and help me to resolve or reinstate my daily counter to what it was.

  You may get a faster response if you post a polite message on one of the mod walls.

• IrmaLamy 2,981 Posts

  Sat, Jul 28 2018 8:38 PM

  Thanks for your responses

  As I have no clue where to find any of the mod on WGT I hope someone will direct me to it

  But thanks in advance

  Irma

• alosso 21,072 Posts

  Sun, Jul 29 2018 2:06 AM

  Some mods are WGTIcon, WGTChamoin, WGTShamwow, in general, those starting with WGT.

  Or, use "Contact" below to reach out for CS.

• grossstadtkerl 285 Posts

  Sun, Jul 29 2018 2:51 AM

  Were you successful recovering it??

  We had a similar case in our Country Club. The person sent out a request to customer support and got it fixed.

  Good luck, Wolfgang