YankeeJim:
BillyMayfair: ....how do you think I should reply to their follow up msg asking me to rate their "customer service"????
For starters, cut them some slack. You send something Christmas Eve and they responded. On Christmas Eve!! Like they don't have a life and should be at your beck and call?
How about thanking them for the response and then demonstrating how patient you are by giving them time to get back to business after 2 fractured weeks?
Jim, you're right...on this one I'll give them the benefit of the holidays etc. etc. and give them a break....
Blame it on my frustration on other issues...like the owners tools (i.e. "pinning" or deleting forum posts etc.) mentioned here in this thread as well earlier which I had sent this in the bug log back in August...got the same "we're working on it" reply and nothing since....
I found out others had the same issues and it had not been addressed for literally years...and just figured the message board issue is headed down the same path....
...but I'm a man of patience....and we'll see.
Wayne (BillyMayfair)