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Clash Matchmaking Issue *UPDATED*

• WGTChampion 1,891 Posts

  Thu, May 16 2019 1:28 PM

  Hi everyone. We have been made aware that there is an issue keeping clubs from matching in the clash. It's due to a task error on our servers. 

  We are currently investigating and hope to have it resolved for you soon. 

  I will update this post with any updates I receive. 

  _CHAMPION 

  UPDATE: Matchmaking seems be back! 

  This should also push through any RGs or other tournaments that seem to have kept from closing during the same time frame. 

• sirobertsx 174 Posts

  Thu, May 16 2019 1:37 PM

  Thank you 🤞🤞🤞

• Elmo031 45 Posts

  Thu, May 16 2019 1:42 PM

  Hi Champion,

  Thanks for update.

  We been frozen for an hour. Hope it can be resolved soon.

  Cheers

  Jason

• RyjaTybas 5,150 Posts

  Thu, May 16 2019 1:42 PM

  Thanks for the confirmation.

  A Bonsai tee marker for all participants would be a nice gesture.

  Ryja

• Rossembo 958 Posts

  Thu, May 16 2019 1:58 PM

  Fault in the recording of points as well.  

  My CC won a 4 hour match with 4600 + points.  Result shows it as 600+ despite the fact 

  it shows my CC as winning all the awards 

  Ross

• jacktrade51 11,164 Posts

  Thu, May 16 2019 2:11 PM

  I agree with the above 3 posts.  Being kept in the loop is nice.

  I came to this forum to post an issue and ask if others were having a problem.  Then I didn't have to.

  Tom.

• WGTChampion 1,891 Posts

  Thu, May 16 2019 2:20 PM

  Rossembo:

  Fault in the recording of points as well.  

  My CC won a 4 hour match with 4600 + points.  Result shows it as 600+ despite the fact 

  it shows my CC as winning all the awards 

  Ross

  It's possible that the issue has caused weird accounting problems. It may update properly when the issue is resolved, but I'm unsure at this time. 

  _CHAMPION 

• Fanling2002 1,149 Posts

  Thu, May 16 2019 2:35 PM

  Champion

   

  do you have an assessment of the problem and an estimate of time to fix it .?

   

  thanks

   

  iain

   

• BirdieLady9 2,458 Posts

  Thu, May 16 2019 2:36 PM

  Have been locked out of play as well for more than an hour....somehow restarted a clash with same cc that was not even completed !

  Patti :)

• DougTully 1,442 Posts

  Thu, May 16 2019 2:41 PM

  WGTChampion:

  Rossembo:

  Fault in the recording of points as well.  

  My CC won a 4 hour match with 4600 + points.  Result shows it as 600+ despite the fact 

  it shows my CC as winning all the awards 

  Ross

  It's possible that the issue has caused weird accounting problems. It may update properly when the issue is resolved, but I'm unsure at this time. 

  _CHAMPION 

  Hi Champ, long time no speak. We won a clash with less points than the losers. How is this possible?

   

  Doug